MSG: Synchronizing

animal1717 · 01-28-2017, 03:05 AM

I just removed a static IP address from my ISP service and my Ventrilo Client, when I tried to connect, said, "MSG: Synchronizing" and won't connect. I completely uninstalled Ventrilo, cleared the registry of all 'Ventrilo' references, and rebooted the computer before reinstalling the Client. It went through the complete 'new' setup procedure and I got the same results.
Suggestions??

[URL="https://drive.google.com/drive/folders/0BxQ2LGg8rn9AaDVWZTNTOXlzeXM?usp=sharing"]https://drive.google.com/drive/folders/0BxQ2LGg8rn9AaDVWZTNTOXlzeXM?usp=sharing[/URL]

Images of the panel in the link.
Kerry

Prog-Rocker · 01-30-2017, 09:53 AM

let's start with these steps:

When Ventrilo gets stuck on synchronizing this usually indicates that something is blocking the connection on Port 6100 UDP. This can be caused by firewall/virus applications on the pc or the router’s firewall. As a test, try temporarily disabling the firewall on the pc and/or router to see if Vent can connect. Consult your product’s documentation and/or website for instructions.

Some users have reported that power resetting the router while vent is synchronizing allows UDP port 6100 data to pass thru.

Exit all Vents
In all firewall/virus apps, remove all references to vent in all sections and then either manually re-add it to all ‘allowed’ list or restart vent and let the firewall add it back in.

Try temporarily disabling SPI on the router (if available)

Also check the router manufacturer’s website for any firmware updates

As another test, hook the pc directly to the modem (or DMZ port if you have a modem/router combo). If vent is able to connect then the problem is probably with the router.

More info on router SPI and port 6100 - [url]http://forum.ventrilo.com/showpost.php?p=94794&postcount=2[/url]

01-28-2017, 03:05 AM	#1
animal1717 Junior Member Join Date: Jan 2017 Location: Western Canada Posts: 1	MSG: Synchronizing I just removed a static IP address from my ISP service and my Ventrilo Client, when I tried to connect, said, "MSG: Synchronizing" and won't connect. I completely uninstalled Ventrilo, cleared the registry of all 'Ventrilo' references, and rebooted the computer before reinstalling the Client. It went through the complete 'new' setup procedure and I got the same results. Suggestions?? [URL="https://drive.google.com/drive/folders/0BxQ2LGg8rn9AaDVWZTNTOXlzeXM?usp=sharing"]https://drive.google.com/drive/folders/0BxQ2LGg8rn9AaDVWZTNTOXlzeXM?usp=sharing[/URL] Images of the panel in the link. Kerry

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01-30-2017, 09:53 AM	#2
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	let's start with these steps: When Ventrilo gets stuck on synchronizing this usually indicates that something is blocking the connection on Port 6100 UDP. This can be caused by firewall/virus applications on the pc or the router’s firewall. As a test, try temporarily disabling the firewall on the pc and/or router to see if Vent can connect. Consult your product’s documentation and/or website for instructions. Some users have reported that power resetting the router while vent is synchronizing allows UDP port 6100 data to pass thru. Exit all Vents In all firewall/virus apps, remove all references to vent in all sections and then either manually re-add it to all ‘allowed’ list or restart vent and let the firewall add it back in. Try temporarily disabling SPI on the router (if available) Also check the router manufacturer’s website for any firmware updates As another test, hook the pc directly to the modem (or DMZ port if you have a modem/router combo). If vent is able to connect then the problem is probably with the router. More info on router SPI and port 6100 - [url]http://forum.ventrilo.com/showpost.php?p=94794&postcount=2[/url]