downloading problem

nater0075 · 12-03-2014, 06:19 PM

Hello, when ever I try to download the client i get to the terms screen....I accept the terms but then get looped back to the download screen without the download starting. I have check my security setting and all looks good and suggestions?

Prog-Rocker · 12-03-2014, 08:00 PM

have you tried all the suggestions in this thread?

[url]http://forum.ventrilo.com/showthread.php?t=3680700[/url]

nater0075 · 12-05-2014, 06:22 PM

yea still no luck tho

Prog-Rocker · 12-06-2014, 01:08 PM

check for pop-up settings in browser and firewalls.

are you running more than 1 firewall app? they can sometimes interfere with each other.

Jaycyn · 12-08-2014, 02:14 PM

Which browser are you using? What version? Which Mac OS?

nater0075 · 12-08-2014, 08:31 PM

I'm using safari version 8.0 on Mac OS 10.10.1

Jaycyn · 12-10-2014, 01:05 PM

Three things to try

1) Safari reset. Quit Safari completely (Safari menu->Quit Safari). Then hold down the Shift key when starting Safari. Then try downloading again.

2) Try downloading with a different Browser... Firefox for example. However you would need to download that.

3) Create a new user account on your Mac using System Preferences->Users & Groups. Create the account, log out of your current account and log into the new one. Then try downloading with Safari and see what happens.

My other concern is you may have inadvertently installed some malware on your Mac, which would also cause that issue. You can use adwaremedic to remove anything bad. [url]www.adwaremedic.com[/url] (not an endorsement but the app works)

nater0075 · 12-10-2014, 03:15 PM

I have done all three and ran the scan still no luck

Jaycyn · 12-12-2014, 02:23 PM

Well, the last option is that you are behind some kind of firewall that's preventing the download. The only option there is to work with you internet provider or whoever does your IT to allow that traffic through.

If that doesn't work, you could take your Mac and connect it to another wireless/wired network and try it. Perhaps at your nearest Apple Specialist ([url]www.applespecialist.com[/url]) or Apple corporate store.

ashtonbrady45 · 10-02-2015, 12:41 AM

Quote:

Originally Posted by nater0075

I'm using safari version 8.0 on Mac OS 10.10.1

You must change your browser because before two days ago i also faced the same problem but after everything is right now

.

12-03-2014, 06:19 PM	#1
nater0075 Junior Member Join Date: Dec 2014 Posts: 4	downloading problem Hello, when ever I try to download the client i get to the terms screen....I accept the terms but then get looped back to the download screen without the download starting. I have check my security setting and all looks good and suggestions?

12-10-2014, 01:05 PM	#7
Jaycyn Senior Member Join Date: Mar 2009 Location: Florida Posts: 313	Three things to try 1) Safari reset. Quit Safari completely (Safari menu->Quit Safari). Then hold down the Shift key when starting Safari. Then try downloading again. 2) Try downloading with a different Browser... Firefox for example. However you would need to download that. 3) Create a new user account on your Mac using System Preferences->Users & Groups. Create the account, log out of your current account and log into the new one. Then try downloading with Safari and see what happens. My other concern is you may have inadvertently installed some malware on your Mac, which would also cause that issue. You can use adwaremedic to remove anything bad. [url]www.adwaremedic.com[/url] (not an endorsement but the app works) Last edited by Jaycyn; 12-10-2014 at 01:09 PM.

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12-03-2014, 08:00 PM	#2
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	have you tried all the suggestions in this thread? [url]http://forum.ventrilo.com/showthread.php?t=3680700[/url]

12-05-2014, 06:22 PM	#3
nater0075 Junior Member Join Date: Dec 2014 Posts: 4	yea still no luck tho

12-06-2014, 01:08 PM	#4
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	check for pop-up settings in browser and firewalls. are you running more than 1 firewall app? they can sometimes interfere with each other.

12-08-2014, 02:14 PM	#5
Jaycyn Senior Member Join Date: Mar 2009 Location: Florida Posts: 313	Which browser are you using? What version? Which Mac OS?

12-08-2014, 08:31 PM	#6
nater0075 Junior Member Join Date: Dec 2014 Posts: 4	I'm using safari version 8.0 on Mac OS 10.10.1

12-10-2014, 03:15 PM	#8
nater0075 Junior Member Join Date: Dec 2014 Posts: 4	I have done all three and ran the scan still no luck

12-12-2014, 02:23 PM	#9
Jaycyn Senior Member Join Date: Mar 2009 Location: Florida Posts: 313	Well, the last option is that you are behind some kind of firewall that's preventing the download. The only option there is to work with you internet provider or whoever does your IT to allow that traffic through. If that doesn't work, you could take your Mac and connect it to another wireless/wired network and try it. Perhaps at your nearest Apple Specialist ([url]www.applespecialist.com[/url]) or Apple corporate store.