Ventrilo 4 Installation fails

[Aoife]

I'm posting this for a guildmate who is having trouble installing Ventrilo 4 on Win10 64-bit.


She's tried several times and runs into the same errors each time.


One error is:

SHGetSpecialFolderPath failed. Program aborting.

Another error:

Warning 1909. Could not create shortcut VentriloPro.lnk. Verify that the destination folder exists and that you can access it.

I've never encountered these errors in my 12 years of using Ventrilo.
Any suggestions?