Vent server suddenly unavailable

Support @ TypeFrag.com · 05-13-2011, 12:54 PM

We have had several reports of users connecting through Comcast not being able to connect to our server on iron.typefrag.com. All other servers in that hosting location are able to be connected to, just not iron. Several customers have contacted Comcast and they are stating that the issue is on their end, but we are unsure as to what exactly is wrong on their end that would not allow you to connect to iron.typefrag.com.

I would recommend having the owner of the server contact us and we'd be happy to move the server over to another hostname at the same server location which will resolve that issue you are currently experiencing. If you have any other questions or concerns regarding Ventrilo, please feel free to contact our support department directly by clicking on the Contact Support link on our website, opening up a live chat from [url]www.typefrag.com[/url], or giving us a call directly at 1-800-827-9520.

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05-13-2011, 12:54 PM	#11
Support @ TypeFrag.com Senior Member Join Date: Feb 2008 Location: Cleveland, OH Posts: 251	We have had several reports of users connecting through Comcast not being able to connect to our server on iron.typefrag.com. All other servers in that hosting location are able to be connected to, just not iron. Several customers have contacted Comcast and they are stating that the issue is on their end, but we are unsure as to what exactly is wrong on their end that would not allow you to connect to iron.typefrag.com. I would recommend having the owner of the server contact us and we'd be happy to move the server over to another hostname at the same server location which will resolve that issue you are currently experiencing. If you have any other questions or concerns regarding Ventrilo, please feel free to contact our support department directly by clicking on the Contact Support link on our website, opening up a live chat from [url]www.typefrag.com[/url], or giving us a call directly at 1-800-827-9520.