Strange connectivity issues.

leetleo · 12-11-2009, 03:18 PM

I am trying to host a ventrilo server from a remote Windows 2003 VPS, however nobody is able to connect to the server, I am not even able to connect to it locally via 'localhost', the client simply sits at "MSG: Contacting Server" indefinitely, and the server console does not display any information indicating a connection attempt has been made. If however, I [URL="http://www.t1shopper.com/tools/port-scanner/"]attempt to probe[/URL] port 3784 via this port checking tool, it responds that port is open AND a connection request appears in the ventrilo server console display.

Why is it that the local ventrilo client cannot connect to its local server yet a remote web page is able to successfully interact with the server. This makes absolutely no sense to me, there is no windows firewall or IPsec services running, so any assistance would be greatly appreciated

Prog-Rocker · 12-13-2009, 11:20 AM

as a test, if the vent client is running on the same pc as the server, can you connect to this test server:

frost.pure-voice.net
port=3784 no password

leetleo · 12-14-2009, 12:29 PM

The client software was unable to connect to the server you listed. It seems unable to connect to any ventrilo server, local or otherwise. I'd assume the issue was with the client software, but no outside users are able to connect to the server software and there are no security policies in place to prevent this. All other remote services on the machine work fine, including an alternative voip software which I loath, but tested just to further verify that there are no security policies prohibiting connections (not that it would affect localhost anyway)

Prog-Rocker · 12-15-2009, 01:18 PM

what does the client window display before connecting to that test server?

MSG: ???

what does the server browser show in the Pass column for the test server?
rt-clik in window/view/server browser

i suspect a security setting somewhere is preventing both the client and server from connecting. we just need to figure out what it is.

try disabling all un-used network adapters and un-connected ports.

leetleo · 12-15-2009, 03:00 PM

The client displays:
"MSG: Contacting server" at all times, no matter which server, whether idle or attempting to connect to a server. Sometimes it switches to "MSG: Resolving hostname" for a short moment, but then promptly returns to "MSG: Contacting server"

In the server browser it displays under Pass

frost.pure-voice.net: "Timeout"
localhost: "N"

leetleo · 12-16-2009, 02:16 PM

After days of exhaustive testing, I can only conclude that this is a Ventrilo bug related to the use of the software on a specific system configuration. I can confirm that port 3784 is open for connections with both UDP and TCP protocols. I am using a fresh vanilla installation of Windows Server 2003 x64. There are no ipsec or Windows firewall services running and all other remote services are connectible and function correctly.

telnet 64.186.135.25 3784

A telnet connection can be successfully established, and the server console documents the successful connection, but the client software is unable to connect to the server from either local or remote locations. There is no other explanation except for one that originates with the Ventrilo software. Hopefully the developers will look into this issue.

I am running Windows Server 2003 Enterprise x64 edition Service Pack 2.
Intel Xeon E5506 @ 2.13Ghz
1.5GB Ram

Prog-Rocker · 12-16-2009, 08:12 PM

I suspected the problem might be from using a 'server' version of windows as there have been a couple others using AS 2008 and the Home Server.

I'm trying to get a hold of these to test with as the same vent server version works fine on the work-station version of windows.

are you using active-directory permissions?

leetleo · 12-17-2009, 10:41 AM

Quote:

Originally Posted by Prog-Rocker

I suspected the problem might be from using a 'server' version of windows as there have been a couple others using AS 2008 and the Home Server.

Yes, I've seen the problem in a couple other posts on this forum (particularly the issue of not being able to connect via localhost), and it does look like server editions of Windows are a common thread.

I am not using active directory services.

Animommy · 01-12-2010, 01:32 AM

This....is the EXACT SAME THING thats going on with me! PLEASE Help!

12-11-2009, 03:18 PM	#1
leetleo Junior Member Join Date: Dec 2009 Posts: 5	Strange connectivity issues. I am trying to host a ventrilo server from a remote Windows 2003 VPS, however nobody is able to connect to the server, I am not even able to connect to it locally via 'localhost', the client simply sits at "MSG: Contacting Server" indefinitely, and the server console does not display any information indicating a connection attempt has been made. If however, I [URL="http://www.t1shopper.com/tools/port-scanner/"]attempt to probe[/URL] port 3784 via this port checking tool, it responds that port is open AND a connection request appears in the ventrilo server console display. Why is it that the local ventrilo client cannot connect to its local server yet a remote web page is able to successfully interact with the server. This makes absolutely no sense to me, there is no windows firewall or IPsec services running, so any assistance would be greatly appreciated

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12-13-2009, 11:20 AM	#2
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	as a test, if the vent client is running on the same pc as the server, can you connect to this test server: frost.pure-voice.net port=3784 no password

12-14-2009, 12:29 PM	#3
leetleo Junior Member Join Date: Dec 2009 Posts: 5	The client software was unable to connect to the server you listed. It seems unable to connect to any ventrilo server, local or otherwise. I'd assume the issue was with the client software, but no outside users are able to connect to the server software and there are no security policies in place to prevent this. All other remote services on the machine work fine, including an alternative voip software which I loath, but tested just to further verify that there are no security policies prohibiting connections (not that it would affect localhost anyway)

12-15-2009, 01:18 PM	#4
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	what does the client window display before connecting to that test server? MSG: ??? what does the server browser show in the Pass column for the test server? rt-clik in window/view/server browser i suspect a security setting somewhere is preventing both the client and server from connecting. we just need to figure out what it is. try disabling all un-used network adapters and un-connected ports.

12-15-2009, 03:00 PM	#5
leetleo Junior Member Join Date: Dec 2009 Posts: 5	The client displays: "MSG: Contacting server" at all times, no matter which server, whether idle or attempting to connect to a server. Sometimes it switches to "MSG: Resolving hostname" for a short moment, but then promptly returns to "MSG: Contacting server" In the server browser it displays under Pass frost.pure-voice.net: "Timeout" localhost: "N"

12-16-2009, 02:16 PM	#6
leetleo Junior Member Join Date: Dec 2009 Posts: 5	After days of exhaustive testing, I can only conclude that this is a Ventrilo bug related to the use of the software on a specific system configuration. I can confirm that port 3784 is open for connections with both UDP and TCP protocols. I am using a fresh vanilla installation of Windows Server 2003 x64. There are no ipsec or Windows firewall services running and all other remote services are connectible and function correctly. telnet 64.186.135.25 3784 A telnet connection can be successfully established, and the server console documents the successful connection, but the client software is unable to connect to the server from either local or remote locations. There is no other explanation except for one that originates with the Ventrilo software. Hopefully the developers will look into this issue. I am running Windows Server 2003 Enterprise x64 edition Service Pack 2. Intel Xeon E5506 @ 2.13Ghz 1.5GB Ram

12-16-2009, 08:12 PM	#7
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	I suspected the problem might be from using a 'server' version of windows as there have been a couple others using AS 2008 and the Home Server. I'm trying to get a hold of these to test with as the same vent server version works fine on the work-station version of windows. are you using active-directory permissions?

01-12-2010, 01:32 AM	#9
Animommy Junior Member Join Date: Jan 2010 Posts: 4	This....is the EXACT SAME THING thats going on with me! PLEASE Help!