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Old 08-28-2009, 06:49 AM   #11
Bluntpixel
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Join Date: Aug 2009
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Yup - same problem here with BT.
I'm in the middle of trying to sort it out with them, or at least get them to admit there's a problem. Their call-centre is next to useless so I'm not holding my breath for a solution but will post-up any progress.
And by the way - 'turning off interleaving' isn't the solution, I think that's made it worse.
Ugh!
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Old 08-28-2009, 07:15 AM   #12
Drbuzzard
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I'm a BT customer and I am having the same problem.

BT say they upgraded me to an 'up to 20Meg' ADLS2+ connection on 21st August.

My first use of Vent after that was on 24th August.

I got the same symptoms of high ping, frequent disconnections and broken up speech from the rest of my WoW raid group.

I've discussed this at great length with BT's support teams. They said they had received no other complaints about problems with voice chat software.

They say they can't offer any solution and advised me to "raise a complaint with the Chairman's office".
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Old 08-28-2009, 09:29 AM   #13
Psycho Sam
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To be honest unless BT change their limit on non http traffic then nothing will solve this. As this is a company wide policy, not per customer I don't see this changing unless there is a big demand for it. As probably very few of their customers use Ventrilo or similar software I don't see this being a main concern of their customer base.
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Old 09-10-2009, 05:30 AM   #14
Dark Angel
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i got the same problem. ping always starts at 250+ and during peak hours when more ppl logs in it starts to hit abt 10K.
my ISP is SingNet.
and this is my tracert:

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User>cmd
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\User>tracert chi3.ugt-servers.com

Tracing route to chi3.ugt-servers.com [75.102.19.114]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms bb116-14-182-190.singnet.com.sg [116.14.182.190]

2 20 ms 18 ms 19 ms bb116-14-180-1.singnet.com.sg [116.14.180.1]
3 18 ms 18 ms 19 ms 202.166.121.41
4 19 ms 18 ms 19 ms ge-3-0-0-3700.stella.singnt.com.sg [202.166.124.
105]
5 18 ms 19 ms 20 ms xe-0-0-0.singha.singnet.com.sg [202.166.120.13]

6 19 ms 19 ms 18 ms ae5-0.beck.singnet.com.sg [202.166.126.41]
7 19 ms 18 ms 18 ms 203.208.190.129
8 19 ms 18 ms 19 ms xe-1-0-0-0.sngc3-cr2.ix.singtel.com [203.208.183
.37]
9 195 ms 193 ms 193 ms so-2-0-2-0.laxow-cr2.ix.singtel.com [203.208.149
.142]
10 195 ms 193 ms 193 ms ge-7-0-0-0.laxow-dr1.ix.singtel.com [203.208.183
.154]
11 197 ms 250 ms 193 ms ae0-310.cr1.lax1.us.nlayer.net [69.31.127.57]
12 232 ms 231 ms 231 ms xe-1-3-0.cr1.dfw1.us.nlayer.net [69.22.142.22]
13 261 ms 263 ms 262 ms xe-2-2-0.cr2.ord1.us.nlayer.net [69.22.142.2]
14 261 ms 260 ms 260 ms po6.ar2.ord1.us.scnet.net [69.31.111.6]
15 265 ms 267 ms 265 ms v521.aggr3101.ord2.us.scnet.net [216.246.94.198]

16 263 ms 259 ms 262 ms chi123.ugt-servers.com [75.102.19.114]

Trace complete.
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