20,000 Pings - Page 2

Burton90 · 12-04-2007, 03:19 PM

All signs are pointing to Shaw being the problem, but every time i've phoned I have recieved the same response. They say their service is functioning fine and nothing on their network should be causing any issues.

The only way I see them taking the issue more seriously is by continuing to phone and email. Shaw's Vancouver help email is [email]van.help@sjrb.ca[/email]

McRIot · 12-19-2007, 02:02 AM

This is still a major problem. Is anything being done to fix this. going on two months now.

Recognize · 12-19-2007, 02:07 PM

I'm having the same issue and am in Langly, BC. The old Vent worked fine for me. This point release doesnt work. I am fine when I connect to a vent server but when I PTT and send my voice it jumps the ping to 400-20,000.
This is foolish. I've searched the net for a fix but I can't find one. Is it the isp?

Recognize · 12-19-2007, 07:17 PM

Also weird to know that I can hear everyone else fine. No lag on the download of others voices. Just my upload. I tested it with a friend and it my sentance had a 4 min delay on it. The ping was 9000 so that makes sence I guess. Whats the issue?

I'll be bumping this topic untill I find out what the issue is.

Recognize · 12-20-2007, 01:17 PM

Tech support!!!

Recognize · 12-20-2007, 08:51 PM

Just a quick bump.

Burton90 · 12-20-2007, 10:01 PM

This apparently is a problem to which there is no solution. ISP says everything is fine, check with software provider. Software provider says it is an ISP issue...

Recognize · 12-20-2007, 11:28 PM

I'd hate to think its Shaw Cable. This is the best company I've ever used for internet. 24 hour phone lines for tech support. Good connections that never go down or even flicker. I talked to Shaw and they said that they dont packet shape or anything.

the last vent worked fine and with this Vent all I'm seeing are issues with it. I rent two vent servers and cannot use them since the new patch.

Recognize · 12-21-2007, 01:31 AM

A screen shot of the ping in action.

Recognize · 12-21-2007, 04:07 PM

Aother screenshot this time with a trace route.

Tracing route to 208.99.198.90 over a maximum of 30 hops

1 8 ms 8 ms 6 ms Chris-PC [0.0.0.0]
2 9 ms 22 ms 8 ms rd1bb-ge3-0-0-4.vc.shawcable.net [64.59.159.178]

3 9 ms 9 ms 11 ms 66.163.69.201
4 12 ms 15 ms 13 ms rc2wt-pos1-0.wa.shawcable.net
[66.163.76.142]
5 11 ms 13 ms 11 ms swiftdesk.com [198.32.180.82]
6 12 ms 13 ms 13 ms 204.8.32.98
7 14 ms 13 ms 21 ms 204.8.32.86
8 12 ms 13 ms 14 ms 208.99.198.90

Trace complete.

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12-04-2007, 03:19 PM	#11
Burton90 Junior Member Join Date: Nov 2007 Posts: 16	All signs are pointing to Shaw being the problem, but every time i've phoned I have recieved the same response. They say their service is functioning fine and nothing on their network should be causing any issues. The only way I see them taking the issue more seriously is by continuing to phone and email. Shaw's Vancouver help email is [email]van.help@sjrb.ca[/email]

12-19-2007, 02:02 AM	#12
McRIot Junior Member Join Date: Nov 2007 Posts: 11	This is still a major problem. Is anything being done to fix this. going on two months now.

12-19-2007, 02:07 PM	#13
Recognize Junior Member Join Date: Dec 2007 Posts: 16	I'm having the same issue and am in Langly, BC. The old Vent worked fine for me. This point release doesnt work. I am fine when I connect to a vent server but when I PTT and send my voice it jumps the ping to 400-20,000. This is foolish. I've searched the net for a fix but I can't find one. Is it the isp?

12-19-2007, 07:17 PM	#14
Recognize Junior Member Join Date: Dec 2007 Posts: 16	Also weird to know that I can hear everyone else fine. No lag on the download of others voices. Just my upload. I tested it with a friend and it my sentance had a 4 min delay on it. The ping was 9000 so that makes sence I guess. Whats the issue? I'll be bumping this topic untill I find out what the issue is.

12-20-2007, 01:17 PM	#15
Recognize Junior Member Join Date: Dec 2007 Posts: 16	Tech support!!!

12-20-2007, 08:51 PM	#16
Recognize Junior Member Join Date: Dec 2007 Posts: 16	Just a quick bump.

12-20-2007, 10:01 PM	#17
Burton90 Junior Member Join Date: Nov 2007 Posts: 16	This apparently is a problem to which there is no solution. ISP says everything is fine, check with software provider. Software provider says it is an ISP issue...

12-20-2007, 11:28 PM	#18
Recognize Junior Member Join Date: Dec 2007 Posts: 16	I'd hate to think its Shaw Cable. This is the best company I've ever used for internet. 24 hour phone lines for tech support. Good connections that never go down or even flicker. I talked to Shaw and they said that they dont packet shape or anything. the last vent worked fine and with this Vent all I'm seeing are issues with it. I rent two vent servers and cannot use them since the new patch.

12-21-2007, 01:31 AM	#19
Recognize Junior Member Join Date: Dec 2007 Posts: 16	A screen shot of the ping in action.

12-21-2007, 04:07 PM	#20
Recognize Junior Member Join Date: Dec 2007 Posts: 16	Aother screenshot this time with a trace route. Tracing route to 208.99.198.90 over a maximum of 30 hops 1 8 ms 8 ms 6 ms Chris-PC [0.0.0.0] 2 9 ms 22 ms 8 ms rd1bb-ge3-0-0-4.vc.shawcable.net [64.59.159.178] 3 9 ms 9 ms 11 ms 66.163.69.201 4 12 ms 15 ms 13 ms rc2wt-pos1-0.wa.shawcable.net [66.163.76.142] 5 11 ms 13 ms 11 ms swiftdesk.com [198.32.180.82] 6 12 ms 13 ms 13 ms 204.8.32.98 7 14 ms 13 ms 21 ms 204.8.32.86 8 12 ms 13 ms 14 ms 208.99.198.90 Trace complete.