Failed to open sound input device - Page 3

xpaceseven · 10-16-2020, 02:27 PM

I am having trouble using vent with my new SWTOR Razer headset. I had no problems over the weekend, but starting yesterday I got this error:
Failed to open sound input device. rc=-10, CreateCaptureBuffer failed. HR=E_FAIL. An undetermined error occurred.
Through a series of steps - including restarting vent, restarting SWTOR, unplugging the headset and more - I am able to get the headset and mic to work for about 10 minutes. Then, all of my audio disappears and I get the error. I have tried different USB ports although not the ones my keyboard and mouse are plugged into, and those have never failed.

Prog-Rocker · 10-16-2020, 04:04 PM

@xpaceseven

What version of windows are you running?
what version of vent? 3 or 4

the 'CreateCaptureBuffer failed' indicates a problem with the microphone.

in vent setup, set the input device to the razer mic name

try disabling all other redording devices:
Windows Control-Panel > Sound > Playback & Recording tabs > rt-click in the window and select "Show Disabled Devices" and "Show Disconnected Devices" > rt-click on all unused devices and select "disable"

check with razers support site for any firmware updates for the headset

also check the pc's support site for any BIOS, chipset, audio driver updates

maxwelll · 03-31-2021, 07:46 PM

i can not get my mic to work . just stopped working 2 days ago i need help

Prog-Rocker · 04-01-2021, 08:59 AM

@maxwelll

what version of windows are you running?

test the mic with the windows sound settings

10-16-2020, 02:27 PM	#21
xpaceseven Junior Member Join Date: Oct 2020 Posts: 1	I am having trouble using vent with my new SWTOR Razer headset. I had no problems over the weekend, but starting yesterday I got this error: Failed to open sound input device. rc=-10, CreateCaptureBuffer failed. HR=E_FAIL. An undetermined error occurred. Through a series of steps - including restarting vent, restarting SWTOR, unplugging the headset and more - I am able to get the headset and mic to work for about 10 minutes. Then, all of my audio disappears and I get the error. I have tried different USB ports although not the ones my keyboard and mouse are plugged into, and those have never failed. Last edited by Prog-Rocker; 10-16-2020 at 03:52 PM.

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10-16-2020, 04:04 PM	#22
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	@xpaceseven What version of windows are you running? what version of vent? 3 or 4 the 'CreateCaptureBuffer failed' indicates a problem with the microphone. in vent setup, set the input device to the razer mic name try disabling all other redording devices: Windows Control-Panel > Sound > Playback & Recording tabs > rt-click in the window and select "Show Disabled Devices" and "Show Disconnected Devices" > rt-click on all unused devices and select "disable" check with razers support site for any firmware updates for the headset also check the pc's support site for any BIOS, chipset, audio driver updates

03-31-2021, 07:46 PM	#23
maxwelll Junior Member Join Date: Mar 2021 Posts: 1	i can not get my mic to work . just stopped working 2 days ago i need help

04-01-2021, 08:59 AM	#24
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	@maxwelll what version of windows are you running? test the mic with the windows sound settings