Ventrilo Tech Support  

Go Back   Ventrilo Tech Support > Main Category > Windows Client

Closed Thread
 
Thread Tools Display Modes
Old 08-28-2014, 01:18 PM   #1
Phate
Junior Member
 
Join Date: Aug 2014
Posts: 2
Default Another solution for MSG:Contacting server...

I've been using ventrilo for years and never had a problem until recently. My WoW guild has a vent server that has always worked for me, but we recently started doing co-guild runs with another guild, so I needed their vent as well, but alas! For weeks I could not connect to their server because I got the "Contacting Server" problem. I tried so many things, but I FINALLY found the thing that fixed it for me, so I came here to post it because this is the first place I went when troubleshooting my problem.

I was looking through my various router settings in the wee hours of the morning and I came across something called "ALG" under the "NAT" section of my routers advanced settings. Normally I wouldn't mess with things I know nothing about, but in the ALG section was a checkbox beside the very port that the unreachable vent server used.

I googled ALG for some info about it, then decided it wouldn't hurt anything to uncheck the box labeled "SIP Enabled" because I found some pages saying that SIP ALG can interfere with voice chat programs.

It worked! So, in summary

-Check your router settings for the ALG/SIP settings
-See if the port in question isn't under SIP Enabled
-You can enable it back if you're not sure/it doesn't fix the problem

I hope this helps some people, and thank you for those here who have been helping others and making the stickies for this problem.
Phate is offline  
Old 08-29-2014, 05:43 PM   #2
Prog-Rocker
just tryin to help
 
Join Date: Jul 2006
Location: Local Space/Time Continuum
Posts: 23,460
Default

thanks for taking time to troubleshoot and post your results. it's much appreciated.
Prog-Rocker is offline  
Old 08-30-2014, 03:03 PM   #3
Phate
Junior Member
 
Join Date: Aug 2014
Posts: 2
Default

Thank you Prog-Rocker for taking your time to help so many people
Phate is offline  
Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump


All times are GMT -5. The time now is 02:21 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2023, vBulletin Solutions, Inc.