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Old 09-02-2010, 02:29 PM   #5
Support @
Senior Member
Join Date: Feb 2008
Location: Cleveland, OH
Posts: 251

The message that you are receiving means that you are entering in the wrong user name and/or password or you have the wrong host name and port number for the server that you are trying to connect to. Please check the user name, password, and the server's host name and port number. If you are still unable to connect to the server, I would suggest having the server admin update you user account's information for you, in case your information may have been entered in incorrectly.
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