can you ping the server?
{from a command prompt}
ping (server hostname or ipaddress)
also try to telnet
telnet serverhostname port#
(where serverhostname={the server ipaddress or hostname of the server you’re trying to connect to (found in vent client server setup)} and port#={port associated with that server}
(example: “telnet 75.125.43.51 3784” or “telnet
www.myserver.com 3784” without the quotes)
If Telnet is able to connect then the screen will go blank. If not, then you will see an error message about not being able to connect.