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Old 12-08-2007, 04:59 PM   #6
McRIot
Junior Member
 
Join Date: Nov 2007
Posts: 11
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I emailed Shaw fairly sure what the response would be but regardless I still wanted to hear them tell me.

this was their response:

Quote:
Originally Posted by Shaw Internet Vancouver Help
[FONT=Arial]Hello, [/FONT]
[FONT=Arial]
[/FONT]
[FONT=Arial]We have had our team take a look into this and thus far have not found anything that should be causing this on our end.[/FONT]
[FONT=Arial]We are still tracking the issue, and will continue to keep an eye on what is going on.[/FONT]
[FONT=Arial]
[/FONT]
[FONT=Arial]We are not shaping voip packets, and we've had no complaints about other similar services such as teamspeak, and no[/FONT]
[FONT=Arial]complaints from Voip telephone service users. [/FONT]
[FONT=Arial]
[/FONT]
[FONT=Arial]We also have many users including staff members who have not had any issue's with Ventrilo.[/FONT]
[FONT=Arial]
[/FONT]
[FONT=Arial]Thank you for reporting this to us.[/FONT]
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