sorry for not responding sooner as I got hit by Hurricane Irene and just now getting back online.
make sure he has vent setup as shown here:
[URL]http://forum.ventrilo.com/showthread.php?t=43879[/URL]
also have him try this:
[FONT=Verdana]Disabling Audio Devices - Vista/Windows-7[/FONT]
[FONT=Verdana] [/FONT]
[FONT=Verdana]Windows Control-Panel > Sound > Playback & Recording tabs > rt-click in the window and select "Show Disabled Devices" and "Show Disconnected Devices" > rt-click on all unused devices and select "disable"[/FONT]
[FONT=Verdana] [/FONT]
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