Ventrilo Tech Support - View Single Post - MSG: Contacting Server

Prog-Rocker · 02-24-2009, 07:07 PM

[FONT=Verdana]Basic Network Test[/FONT]

[FONT=Verdana]Perform these basic tests to check for valid network connectivity to the server:[/FONT]

[FONT=Verdana]Make sure the server is running (this will also verify the ipaddress/port# are correct) > [URL="http://ventrilo.com/status.php"]http://ventrilo.com/status.php[/URL][/FONT]
[FONT=Verdana](enter the serverhostname and port# found in the vent client server setup)[/FONT]

[FONT=Verdana]Try powering off the modem-router-pc (in that order) for at least 60 seconds each (this will clear all cached data)[/FONT]

[FONT=Verdana]Perform a traceroute to the server and post the results:[/FONT]

[FONT=Verdana]Start > Run[/FONT]
[FONT=Verdana]cmd[/FONT]
[FONT=Verdana]tracert serverhostname(found in server setup)[/FONT]

[FONT=Verdana]Try telneting to the server:[/FONT]

[FONT=Verdana]Start > Run[/FONT]
[FONT=Verdana]cmd[/FONT]
[FONT=Verdana]telnet serverhostname port#[/FONT]

[FONT=Verdana](where serverhostname={the server ipaddress or hostname of the server you’re trying to connect to (found in vent client server setup)} and port#={port associated with that server}[/FONT]
[FONT=Verdana](example: “telnet 75.125.43.51 3784” or “telnet [URL="http://www.myserver.com"]www.myserver.com[/URL] 3784” without the quotes)[/FONT]

[FONT=Verdana]If telnet is able to connect then the screen will clear. Hitting the ESC key should end the connection.[/FONT]

[FONT=Verdana]If telnet is not able to connect then you will see an error message stating such. If telnet fails then Vent won't connect either as telnet uses the same TCP protocol, which is part of the network operating system. If it can't make a tcp connection then something is preventing the connection on that specific port#.[/FONT]

[FONT=Verdana]Note: Users running the Vista Operating System must first enable telnet.exe[/FONT]
[FONT=Verdana][URL="http://windowshelp.microsoft.com/Windows/en-US/help/81b6d4b7-905e-4d70-8379-7934913fedb01033.mspx#EO"]http://windowshelp.microsoft.com/Windows/en-US/help/81b6d4b7-905e-4d70-8379-7934913fedb01033.mspx#EO[/URL][/FONT]

02-24-2009, 07:07 PM	#2
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,460	[FONT=Verdana]Basic Network Test[/FONT] [FONT=Verdana]Perform these basic tests to check for valid network connectivity to the server:[/FONT] [FONT=Verdana]Make sure the server is running (this will also verify the ipaddress/port# are correct) > [URL="http://ventrilo.com/status.php"]http://ventrilo.com/status.php[/URL][/FONT] [FONT=Verdana](enter the serverhostname and port# found in the vent client server setup)[/FONT] [FONT=Verdana]Try powering off the modem-router-pc (in that order) for at least 60 seconds each (this will clear all cached data)[/FONT] [FONT=Verdana]Perform a traceroute to the server and post the results:[/FONT] [FONT=Verdana]Start > Run[/FONT] [FONT=Verdana]cmd[/FONT] [FONT=Verdana]tracert serverhostname(found in server setup)[/FONT] [FONT=Verdana]Try telneting to the server:[/FONT] [FONT=Verdana]Start > Run[/FONT] [FONT=Verdana]cmd[/FONT] [FONT=Verdana]telnet serverhostname port#[/FONT] [FONT=Verdana](where serverhostname={the server ipaddress or hostname of the server you’re trying to connect to (found in vent client server setup)} and port#={port associated with that server}[/FONT] [FONT=Verdana](example: “telnet 75.125.43.51 3784” or “telnet [URL="http://www.myserver.com"]www.myserver.com[/URL] 3784” without the quotes)[/FONT] [FONT=Verdana]If telnet is able to connect then the screen will clear. Hitting the ESC key should end the connection.[/FONT] [FONT=Verdana]If telnet is not able to connect then you will see an error message stating such. If telnet fails then Vent won't connect either as telnet uses the same TCP protocol, which is part of the network operating system. If it can't make a tcp connection then something is preventing the connection on that specific port#.[/FONT] [FONT=Verdana]Note: Users running the Vista Operating System must first enable telnet.exe[/FONT] [FONT=Verdana][URL="http://windowshelp.microsoft.com/Windows/en-US/help/81b6d4b7-905e-4d70-8379-7934913fedb01033.mspx#EO"]http://windowshelp.microsoft.com/Windows/en-US/help/81b6d4b7-905e-4d70-8379-7934913fedb01033.mspx#EO[/URL][/FONT] Last edited by Prog-Rocker; 02-24-2009 at 07:11 PM.