can you ping the server?
{from a command prompt}
ping (server hostname or ipaddress)
also try to telnet
telnet serverhostname port#
(where serverhostname={the server ipaddress or hostname of the server you’re trying to connect to (found in vent client server setup)} and port#={port associated with that server}
(example: “telnet 75.125.43.51 3784” or “telnet [url]www.myserver.com[/url] 3784” without the quotes)
If Telnet is able to connect then the screen will go blank. If not, then you will see an error message about not being able to connect.
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