Ventrilo Tech Support

Ventrilo Tech Support (http://forum.ventrilo.com/index.php)
-   Windows Client (http://forum.ventrilo.com/forumdisplay.php?f=4)
-   -   ATTN: Shaw Canada ISP Customers (http://forum.ventrilo.com/showthread.php?t=32499)

dudehere 12-11-2008 05:10 PM

Lag spikes bad
 
Penticton,B.C

aluminum.typefrag.com


250-490-9579

Shaw contact name, just who ever is working when i call support?


Yes, use torrents, but never have a problem with torrent speeds, always max d/l.
Never run em while on vent, only vent lags?

Swingarm 12-12-2008 04:56 AM

Your location (city): Kelowna/Winfield

Server Hostname(or ipaddress): 67.228.122.189
(server with lag - do not display the port #)

Shaw phone number:250-762-4433
(if available)

Shaw contact name: Ricardo
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes often, but never when I am running Vent.

Leintharien 12-14-2008 02:05 AM

Your location (city): Airdrie

Server Hostname(or ipaddress): 24.64.101.134
(server with lag - do not display the port #)

Shaw phone number:
(if available)

Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes, but not regularily.

eldooderino 12-15-2008 01:17 AM

Your location (city):
Vancouver

Server Hostname(or ipaddress):
208.76.110.253

romeodeng007 12-16-2008 03:46 PM

Your location (city): Kamloops, BC

Server Hostname(or ipaddress): 69.28.221.141
(server with lag - do not display the port #)

Shaw phone number: 250-376-1175
(if available)

Shaw contact name:
(customer Service Rep - if available)

Warspite 12-17-2008 04:38 PM

Your location (city): Edmonton, Alberta

Server Hostname(or ipaddress): iridium.typefrag.com


Shaw phone number:
(780) 490-3555


Shaw contact name:

darkraizer 12-19-2008 12:41 PM

Latency Issues noticed on Shaw Connection
 
As i see a few people are reporting issues wtih their Ventrilo Program on Shaw Connections. What i would do as well is although things are intermittent as an addon to help things out please provide a trace route to your ventrilo server without a router connected.

What this will do is help to establish where the connections are seeming to get higher and help people isolate the problem.

Vandit99 12-26-2008 04:07 AM

Your location (city):Victoria, British Columbia

Server Hostname(or ipaddress): gold.typefrag.com


Shaw phone number: (250) 475 5655


Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes. I have utorrent running in the background

NandyAhu 12-30-2008 12:29 AM

Shaw Canada ISP Customer
 
Your location (city): Chestermere, Alberta

Server Hostname(or ipaddress): 96.51.153.228
(server with lag - do not display the port #)

Shaw phone number: (403) 750-6990
(if available)

Shaw contact name: N/A
(customer Service Rep - if available)

Swampdonk3y 12-30-2008 05:32 PM

Your location (city): Red Deer, AB

Server Hostname(or ipaddress): v48.darkstar.llc

Shaw phone number: 403-340-6400

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes, not on the system with vent but within the same network.

Shaldana 12-30-2008 08:45 PM

Quote:

Originally Posted by darkraizer (Post 124845)
As i see a few people are reporting issues wtih their Ventrilo Program on Shaw Connections. What i would do as well is although things are intermittent as an addon to help things out please provide a trace route to your ventrilo server without a router connected.

What this will do is help to establish where the connections are seeming to get higher and help people isolate the problem.


I think you've missed the point here. This isn't just something where Tracert is registering an error. I've talked to a lot of people about this and the same holds true for most of them: They can use any program, anything at all, even bittorrent programs on any provider, but the second you try to use Ventrilo with Shaw as your provider, Ventrilo utterly fails. The ping jumps to anywhere from 2000 to 35000+ and while you can hear everyone else normally (and everything else, all games, etc.), you can not speak, as your outgoing is horrifically lagged.

Switching Vent to high priority doesn't work and Tracert shows a perfect connection path, zero errors. The highest ping on a tracert I've seen yet is 112 ms.

If it were that simple, we wouldn't be here. :D

Shaldana 12-30-2008 08:49 PM

Yet another:
 
Taber, Alberta

75.125.165.130

Not willing to post the phone # public, but will gladly email it to tech support, should they properly identify themselves as such.

I've used Torrents in the past, but not for many many months -- at least six.

Same prob as everyone else. I just signed up with Shaw after moving (they were faster to hook up than Telus), and I will be cancelling them. Two days of no vent with no solution (and Shaw denies it anyway -- they told me to format my drive. I have 3 computers, and this problem is on all three. Yeah -- right, my prob.) isn't what I'm willing to pay for.

natelyn 12-31-2008 01:52 PM

Ya this is annoying as hell, I really need to find a solution...

sparkwatch2004 12-31-2008 06:15 PM

Your location (city): Edson , Alberta

Server Hostname(or ipaddress): 12:180:48:70
(server with lag - do not display the port #)

Shaw phone number:780-490-3555
(if available)

Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): yes , but never when using ventrilo

Mandabean 01-01-2009 02:50 AM

Your location (city): Surrey, BC

Server Hostname(or ipaddress):

thevaliant.ventrilo.org


Shaw phone number:
(604)576-1215
Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes, occasionally

BakaWolf 01-04-2009 05:15 AM

Your location (city):Airdrie, Alberta (near calgary

Server Hostname(or ipaddress):
il1.leetvent.com

Shaw phone number:
(403) 750-6990

Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes, but not very often

5Tango7 01-04-2009 09:49 PM

Your location (city): Burnaby, BC

Server Hostname(or ipaddress): 208.100.4.43
(server with lag - do not display the port #)

Shaw phone number: 604-629-3000
(if available)

Shaw contact name: N/A
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes

esks100 01-05-2009 08:12 PM

Your location (city): New Westminster, BC

Server Hostname(or ipaddress):
vent7.gameservers.com

Do you use file-sharing apps like Bittorrent, Limewire, etc.. Not from this computer, but another computer in my network occassionally does.

Shizzeh 01-07-2009 01:26 AM

Your location (city): Edmonton, AB

Server Hostname(or ipaddress): decoy.typefrag.com and voice.gameservers.com


Shaw phone number:N/A
(if available)

Shaw contact name:N/A

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):y

dragonhunter 01-07-2009 09:27 PM

Your location (city):Calgary AB

Server Hostname(or ipaddress):UVClan
(server with lag - do not display the port #)

Shaw phone number:4034577323
(if available)

Shaw contact name:N/A
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):Y

Madhatter198 01-08-2009 02:47 PM

Your location (city): Fort Frances, ON

Server Hostname(or ipaddress):
24.102.61.60 is the main server i connect to but all vent servers seem to lag for me

Shaw phone number:
(if available)

Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):Yes

BCCCC 01-08-2009 07:34 PM

Your location (city):Edmonton, AB

Server Hostname(or ipaddress):
(server with lag - do not display the port #)
ventrilo70.fpsdedicated.com
208.122.2.201

Shaw phone number:
Sales & Customer Care: (780) 490-3555
Technical Support: (780) 490-3590


Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):Y

silentz 01-08-2009 08:59 PM

Your location (city): Vancouver, BC

Server Hostname(or ipaddress): ALL SERVERS


Shaw phone number: N/A


Shaw contact name: N/A


Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): No

mjcharry 01-09-2009 09:43 AM

Your location (city): Sault Ste Marie, ON

Server Hostname(or ipaddress): ALL SERVERS (mine is v53.darkstarllc.com)


Shaw phone number: N/A


Shaw contact name: N/A


Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y

claytond 01-10-2009 11:31 PM

Your location (city):Winnipeg

Server Hostname(or ipaddress):Chicago.MaxFrag.net


Shaw phone number:(204) 224-3627

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y

Dead-o 01-11-2009 07:59 PM

Major lag
 
location: Spruce Grove, Alberta
Server hostname:dallas.counter-strike.com and all other servers
shaw phone #:(780)264-2953
File sharing: N
I can hear everyone else fine but my speech is delayed a lot. 15K ping!

brylance 01-11-2009 09:22 PM

Your location (city): Spruce Grove

Server Hostname(or ipaddress): voice351.dallasxtreme.com

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y

Mordo 01-12-2009 08:45 PM

Your location (city): Abbotsford, BC

Server Hostname(or ipaddress):
66.151.246.161
cobalt.typefrag.com
nitrogen.typefrag.com

Shaw phone number:
Sales & Customer Care: (604) 856-5721
Technical Support (24/7/365): 1-866-684-7487

Shaw contact name:
N/A

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y

Same issue as everyone else. I can hear others with no lag but when I speak it takes a very long time to reach them. Ping jumps from 50ms to the thousands (27,000ms at times).

randomperson1 01-12-2009 09:00 PM

Your location (city):Moose Jaw, Sk

Server Hostname(or ipaddress): vent10.gameservers.com (main vent)(but all the others i have connected to)
(server with lag - do not display the port #)

Shaw phone number:306-693-7546
e)

Shaw contact name: N/A
tomer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y (have deleted them, everything persists)

funkeejunkee 01-13-2009 02:06 AM

Your location (city):Nelson BC

Server Hostname(or ipaddress):

Shaw phone number:((if available)

Shaw contact name:Not sure. I usually call the technical support team but being as this is not necessarily a residential concern I dunno.
(if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y
http://www.ventrilo.com/forums/image...er_offline.gif
worked all day then toghit ping goes up over 30,000 GJ shaw you suck if this was my place i would get Telus and cancel ASAP but roomie hooked this garbage up. Not my first bad experience with shaw nor the last apparently

stronius 01-13-2009 04:27 PM

Your location (city): Sault Ste Marie, ON, Canada

Server Hostname(or ipaddress): V10.DARKSTARLLC.COM
(server with lag - do not display the port #)

Shaw phone number: (705) 310 7429
(if available)

Shaw contact name: N/A
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y

Just recently started receiving giant ping spikes, which is causing horrid lag. Tracert & ping show no issues.

fmmeyer 01-14-2009 08:27 PM

Your location (city): St. Albert, AB

Server Hostname(or ipaddress): vent.deadnet.net
(server with lag - do not display the port #)

Shaw phone number: (780) 310 7429

Shaw contact name: N/A
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y

Just get major lag spikes whenever I try to talk. Can hear everything fine.

mykkE 01-15-2009 10:16 PM

Your location (city): Edmonton, AB

Server Hostname (or ipaddress ): ny2.ugt-servers.com

Do you use bittorrent: Yes

Doabarrelrol 01-16-2009 07:13 PM

Your Location(City) Nelson, B.C.

Do you use torrents: I used to but not for a long time now.

patg14 01-17-2009 12:44 AM

Your location (city): Canmore, Alberta

Server Hostname(or ipaddress): Oxygen.Typefrag.com
(server with lag - do not display the port #)

Shaw phone number: (403) 615 5260
Shaw contact name: Patrick
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): N

My input lags terribly and other people hear me between seconds and minutes from the time i speak.

Draklin 01-17-2009 01:32 AM

Your location (city):Westbank,B.C

Server Hostname(or ipaddress):NYC.ventriloservers.biz
(server with lag - do not display the port #)

Shaw phone number:
(if available)

Shaw contact name: no set person
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):Y

tike123 01-17-2009 11:52 AM

Your location (city):Hamilton Ontario

Server Hostname(or ipaddress):Chicago7.NationVoice.com
(server with lag - do not display the port #)

Shaw phone number:
(if available)

Shaw contact name: no set person
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):Y

born2clearcut 01-18-2009 10:05 AM

Your location (city):Powell River B C

Server Hostname(or ipaddress): several differant ones
(server with lag - do not display the port #)

Shaw phone number:(604)485-7765
(if available)

Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): N

Galion 01-18-2009 01:43 PM

Galions Details
 
Your location (city): Port Alberni, BC

Server Hostname(or ipaddress): wa1.ugt-servers.com

Shaw phone number: 250-723-6295

Shaw contact name: N/A

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Frostwire


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