Ventrilo Tech Support

Ventrilo Tech Support (http://forum.ventrilo.com/index.php)
-   Windows Client (http://forum.ventrilo.com/forumdisplay.php?f=4)
-   -   ATTN: Shaw Canada ISP Customers (http://forum.ventrilo.com/showthread.php?t=32499)

Rixter145 11-30-2008 02:55 AM

Your location (city):
Richmond
Server Hostname(or ipaddress):

216.86.149.106
Shaw phone number:

(604) 629-3000
Shaw contact name:
Did not phone in.

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes and frequently

jsilicz 11-30-2008 07:52 PM

just wondering if there was an update on this? I will be switching providers quite soon if it is not fixed.

CPS Marinoni 11-30-2008 10:44 PM

Your location (city): Winnipeg
Server Hostname(or ipaddress): 24.77.13.98
Shaw phone number:
Shaw contact name: Did not phone in.

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes and frequently, but never when I am using Ventrilo

This is a real pain in the ......

ventuser656 12-01-2008 02:14 AM

Please do not post any information other than requested to keep this thread as short as possible. More posts from other Shaw users can be found here: http://ventrilo.com/forums/showthread.php?t=24811

Your location (city):
Calgary, AB

Server Hostname(or ipaddress):
sodium.typefrag.com
67.228.97.140

Shaw phone number:
403.668.7890

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):[/quote]
Y - BT, not at same time as vent usage.

JNS| sTeWiE 12-02-2008 02:24 AM

So..... how long does it take to get shizzle done on this?

archangel14sk 12-03-2008 03:54 PM

Your location (city): Edmonton, Alberta

Server Hostname(Two Listed):
voice12.yourdomainhost.com
72.37.237.234

Shaw phone number: 780-490-3555

Shaw contact name: N/a

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): N

wuznak 12-06-2008 04:06 PM

Your location (city): Winnipeg, MB

Server Hostname(or ipaddress):
There are a number of servers, most frequently used:
regain.typefrag.com
208 .100.14.165

Shaw phone number: (204) 480-7429

Shaw contact name:
Tech support line?

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Y

kennny2004 12-08-2008 04:17 PM

Your location (city): Calgary

Server Hostname(or ipaddress):
seattle-ventrilo.nuclearfallout.net ( more then one fyi)

Shaw phone number:
(if available)

Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N): Yes, not when vent is on.

Note: I emailed shaw about this issue and linked the 2 forum pages, the guy told me that i needed to get QOS( quality of service ), I called in asked if i could get it and they told me they got no idea but they do not have that feature, however they told me that the signal was low and a techinicia is coming tommrow morning to see if it works ill update if it fixxed the lag :p.. BTW first time ever i got this awsome service they emailed me in like 1 hour time, no wait time on phone, and next day less than 24 hours away technician = ), i think they got nothing going on lol

everydaygamer 12-08-2008 05:22 PM

Your location (city):Edmonton, AB

Server Hostname(or ipaddress):dfw08.guildlaunch.net
(server with lag - do not display the port #)

Shaw phone number:
(if available)

Shaw contact name:
(customer Service Rep - if available)

Do you use file-sharing apps like Bittorrent, Limewire, etc.. (Y/N):Yes

Slipknotix 12-09-2008 06:53 PM

Edmonton (Leduc), Alberta

Server Hostname(or ipaddress):
72.51.34.44
64.34.177.96
v01.darkstarLLc.com
Are all the ones i have problems with for a fact im sure there are others

Shaw phone number:
Technical Support
(24/7/365): (780) 490-3590

Do you use file-sharing apps like Bittorrent, Limewire, etc..: Yes


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