Ventrilo Tech Support - 20,000 Pings

Ventrilo Tech Support (http://forum.ventrilo.com/index.php)

- Windows Client (http://forum.ventrilo.com/forumdisplay.php?f=4)

- - 20,000 Pings (http://forum.ventrilo.com/showthread.php?t=24405)

VISTA (Connected to CanadianTarget Vent)

Quote:

Microsoft Windows [Version 6.0.6000]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

ping 24.82.37.201

Pinging 24.82.37.201 with 32 bytes of data:

Reply from 24.82.37.201: bytes=32 time=96ms TTL=60
Reply from 24.82.37.201: bytes=32 time=29ms TTL=60
Reply from 24.82.37.201: bytes=32 time=38ms TTL=60
Reply from 24.82.37.201: bytes=32 time=115ms TTL=60

Ping statistics for 24.82.37.201:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 115ms, Average = 69ms

tracert 24.82.37.201

Tracing route to 24.82.37.201 over a maximum of 30 hops

1 <1 ms 1 ms 1 ms 192.168.1.1
2 30 ms 28 ms 35 ms 70.71.128.1
3 28 ms 29 ms 36 ms rd1bb-ge5-0-0-4.vc.shawcable.net [64.59.159.178]

4 28 ms 29 ms 29 ms dx2fl-g1.vs.shawcable.net [64.59.159.170]
5 89 ms 68 ms 109 ms 24.82.37.201

Trace complete.

tracert 24.82.37.201

Tracing route to 24.82.37.201 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 25 ms 29 ms 28 ms 70.71.128.1
3 30 ms 29 ms 28 ms rd1bb-ge5-0-0-4.vc.shawcable.net [64.59.159.178]

4 28 ms 29 ms 29 ms dx2fl-g1.vs.shawcable.net [64.59.159.170]
5 43 ms 74 ms 70 ms 24.82.37.201

Trace complete.

tracert 24.82.37.201

Tracing route to 24.82.37.201 over a maximum of 30 hops

1 1 ms 1 ms 1 ms 192.168.1.1
2 25 ms 28 ms 31 ms 70.71.128.1
3 26 ms 29 ms 31 ms rd1bb-ge5-0-0-4.vc.shawcable.net [64.59.159.178]

4 29 ms 28 ms 35 ms dx2fl-g1.vs.shawcable.net [64.59.159.170]
5 75 ms 49 ms 38 ms 24.82.37.201

Trace complete.

tracert 24.82.37.201

XP Pro 2nd Machine (Connected to CanadianTarget Vent)

Quote:

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

tracert 24.82.37.201

Tracing route to 24.82.37.201 over a maximum of 30 hops

1 1 ms <1 ms <1 ms 192.168.1.1
2 27 ms 29 ms 31 ms 70.71.128.1
3 29 ms 30 ms 29 ms rd1bb-ge5-0-0-4.vc.shawcable.net [64.59.159.178]

4 28 ms 28 ms 30 ms dx2fl-g1.vs.shawcable.net [64.59.159.170]
5 37 ms 38 ms 32 ms 24.82.37.201

Trace complete.

tracert 24.82.37.201

Tracing route to 24.82.37.201 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms 192.168.1.1
2 54 ms 23 ms 23 ms 70.71.128.1
3 29 ms 30 ms 29 ms rd1bb-ge5-0-0-4.vc.shawcable.net [64.59.159.178]

4 27 ms 29 ms 30 ms dx2fl-g1.vs.shawcable.net [64.59.159.170]
5 47 ms 33 ms 34 ms 24.82.37.201

Trace complete.

Any further developments on this issue? It's not getting any better over here. :(

All signs are pointing to Shaw being the problem, but every time i've phoned I have recieved the same response. They say their service is functioning fine and nothing on their network should be causing any issues.

The only way I see them taking the issue more seriously is by continuing to phone and email. Shaw's Vancouver help email is [email]van.help@sjrb.ca[/email]

This is still a major problem. Is anything being done to fix this. going on two months now.

I'm having the same issue and am in Langly, BC. The old Vent worked fine for me. This point release doesnt work. I am fine when I connect to a vent server but when I PTT and send my voice it jumps the ping to 400-20,000.
This is foolish. I've searched the net for a fix but I can't find one. Is it the isp?

Also weird to know that I can hear everyone else fine. No lag on the download of others voices. Just my upload. I tested it with a friend and it my sentance had a 4 min delay on it. The ping was 9000 so that makes sence I guess. Whats the issue?

I'll be bumping this topic untill I find out what the issue is.

This apparently is a problem to which there is no solution. ISP says everything is fine, check with software provider. Software provider says it is an ISP issue...