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Elphaba 06-19-2013 02:24 PM

Sound unable to work on Vent.

I used Vent just a couple of days ago, and everything was working just fine. However, today, I stumbled upon a problem - I could not hear what anyone was saying despite their speaker icons being lit, and I could not say anything either as pressing my hotkey yielded no positive results.

Here are a few key points pertaining to my issue:
1. No settings were changed since the last time I used Vent.
2. I could still hear the sounds of people signing in an out, alongside the start up tone.
3. When I went to test the sounds in the voice control panel, my hotkey worked okay and I heard the usual tone of when it is pressed.

What could possibly be the problem?
Thank you so much for your help.

Prog-Rocker 06-19-2013 02:28 PM

first, on vent main window at bottom, are either of the 'mute' boxes checked?

what color is the icon when other users are talking? green or yellow?

does your icon turn green when keying up?

Elphaba 06-19-2013 02:33 PM

They are all unchecked.
The icon is green.
And nope it doesn't turn green when keying up.

Prog-Rocker 06-19-2013 02:44 PM

in vent setup, are the output/input still set to enable 'use directsound' and the device name is specific?

are the amplifiers set to 0?

what is the hotkey set to?

try running vent in admin mode for the mic problem. rt-clik on the desktop icon, select 'run as admin'

did you setup and SFX in vent?

clik on the white speaker icon in the system tray, clik the mixer link, check to see if vent is muted

Elphaba 06-19-2013 02:48 PM

The output/input are set to default as it was before. The only other option being "built in output".
Yes they are.
I use a mac osx 10.6.8 so I don't think there's a "run as admin" option. I might be wrong though.

Prog-Rocker 06-19-2013 02:54 PM

oops, I wasn't paying attention to which forum this was in..DOH!!

are there any error messages in the vent log file? rt-clik in window > view > log file

Elphaba 06-19-2013 03:04 PM

20130620 02:01:40 Unable to open password file.
20130620 02:05:07 CEvtText::Get, illegal code value 7.
20130620 02:09:02 CEvtText::Read, Unable to open file /Users/Moon/Library/Preferences/Ventrilo/
20130620 02:09:02 Creating the default VET file '/Users/Moon/Library/Preferences/Ventrilo/'

Prog-Rocker 06-19-2013 04:32 PM

when you connect to the server, do you get an error message about the codec is not set to speex?

also, check the channel codec setting: rt-clik on the channel name > channel admin > info

Elphaba 06-19-2013 04:52 PM

Well I do get that error message. However, the previous time I used Vent, all I did was cancel out the message without changing anything and it worked. Shouldn't it do the same this time as well?

Prog-Rocker 06-19-2013 05:13 PM

actually, it shouldn't have worked the last time as the mac doesn't include the gsm codec. did you install any codec packs before the time it last worked?

when you connect to the server, goto vent setup and look in the 'test with' box to see what the server codec is set to

Elphaba 06-20-2013 01:35 AM

Nope I just installed the for Vent. It's connected to gsm but to enable testing mode, it says I have to switch it to "none".

fredpeterson543 07-31-2013 04:05 AM

How to install a audio driver?

Jaycyn 07-31-2013 03:00 PM

You don't install audio drivers or codecs on the on Mac - speex support is built in.

Set your server to use Speex and your client will auto-configure for it.

Read about it here

item #1.

Bangle6 07-24-2014 04:25 PM


Originally Posted by Jaycyn (Post 1795238)
You don't install audio drivers or codecs on the on Mac - speex support is built in.

Set your server to use Speex and your client will auto-configure for it.

Read about it here

item #1.

I'm having the same issue, my clan uses vent and most of the users are PC players. I represent a very small minority a Mac users within the clan. In an attempt to improve the sound quality, the clan wants to move over to GSM 6.10, but I don't think I can. I'm stuck (and that's not a bad thing Speex)

My question is, is there a work around?

Jaycyn 07-25-2014 12:40 PM

Moving from Speex to GSM may actually lower the sound quality due to increased bandwidth.

You (or the vent account admin) would be better off tweaking the Speex settings on the Vent server to settings if you want better quality.

Please read this

items #2 and #3 for suggested settings.

All of the setting changes can be made on the Vent server and the clients will auto-adjust so it requires no effort or changes on the users end.

If they insist on GSM, you can use the Linux Vent client or install Windows on your Mac and run the Windows client. All of which are a pain and not really a good solution.

...I just had another thought: Codeweavers makes a product called Crossover, which allows you to run some Windows apps on your Mac without installing Windows. Looks like Ventrilo Windows client has been tested and works. I am unsure as to how the GSM codec is being handled though.

(edit: I said most of this in a prior, just saying it again for clarity)

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