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-   -   Vent randomly disconnects while nothing else does. (http://forum.ventrilo.com/showthread.php?t=48992)

Reepa 12-08-2011 02:15 PM

The past 3 days (nothing has changed on my compute at all) my vent will randomly disconnect at completely random intervals. It takes a moment to actually disconnect, and when it does it is only disconnected for a very short time and immediately logs back in. Nothing else connected to the internet will stop working, League of Legends goes without a hitch, my Trillian stays connected, just vent disconnects.

I can't figure out why it is disconnecting.

Prog-Rocker 12-08-2011 02:51 PM

keep in mind, the network path to the vent server is probably different than any other connected service.

the next time it happens, run a traceroute to the server and post the results:

[FONT=Verdana]start > run[/FONT]
[FONT=Verdana]cmd {hit enter}[/FONT]
[FONT=Verdana]tracert serverhostname(found in server setup)

[/FONT]

[FONT=Verdana](example: tracert frost.pure-voice.net )[/FONT]
[FONT=Verdana]

also perform a bandwidth check - [URL="http://www.speedtest.net"]www.speedtest.net[/URL]

does the vent ping show abnormally high numbers before the disco?[/FONT]

Reepa 12-08-2011 03:05 PM

The disconnects are coming in more frequently now. I am the only one in our vent having these problems. No I do not get a higher ping when I am disconnecting. It just randomly drops and reconnects. I just disconnected from vent 3 times during a 20minute game of League of Legends, and 3 more within 5 minutes after the game.

Tracing route to cadmium.typefrag.com [66.151.100.35]
over a maximum of 30 hops:

1 3 ms 2 ms 1 ms 192.168.1.1
2 12 ms 13 ms 9 ms 73.98.184.1
3 26 ms 10 ms 11 ms te-3-2-ur01.spokane.wa.seattle.comcast.net [68.87.160.105]
4 17 ms 17 ms 18 ms te-0-10-0-5-ar01.seattle.wa.seattle.comcast.net[68.86.177.153]
5 18 ms 18 ms 18 ms ae-0-0-ar03.seattle.wa.seattle.comcast.net [68.86.177.134]
6 26 ms 19 ms 20 ms pos-1-14-0-0-cr01.seattle.wa.ibone.comcast.net [68.86.90.85]
7 36 ms 19 ms 25 ms pos-0-2-0-0-pe01.seattle.wa.ibone.comcast.net [68.86.85.42]
8 17 ms 25 ms 19 ms 208.172.91.5
9 25 ms 21 ms 21 ms cr1-te-0-5-1-0.sel.savvis.net [204.70.224.45]
10 106 ms 106 ms 90 ms cr2-tengig-0-7-0-0.Washington.savvis.net [204.70.196.106]
11 91 ms 91 ms 89 ms er2-tengige-9-0-0.virginiaequinix.savvis.net [204.70.206.242]
12 94 ms 90 ms 89 ms internap.VirginiaEquinix.savvis.net [208.173.159.2]
13 91 ms 92 ms 91 ms border11.te12-1-bbnet2.wdc002.pnap.net [216.52.127.74]
14 91 ms 90 ms 90 ms 66.151.100.35

Trace complete.

http://speedtest.net/result/1637659556.png

Reepa 12-08-2011 03:21 PM

Scratch that, I caught a disconnect in the process it had an 18k ping roughly and did a tracert, it had basically the same exact results as the previous one i posted.

So far I am on about 11 d/c's in 30min without anything else going out. All my tracerts I have done look roughly the same with nothing looking to abnormal.

Prog-Rocker 12-08-2011 03:24 PM

have you tried power-cycling the router

in vent setup/misc tab, try setting 'process priority=high'

Reepa 12-08-2011 03:30 PM

I have reset the router and modem a good dozen times.

Yes I have checked the process priority around to real time and high and all the others.

I am checking another vent right now.

Reepa 12-08-2011 03:54 PM

It just seems that cadmium.typefrag.com Washington DC vent server is causing a problem.

Prog-Rocker 12-08-2011 04:45 PM

i'm beginning to wonder if there's a backbone issue as all day my forum refreshes have been really slow and my network goes thru the DC area.

Reepa 12-08-2011 05:15 PM

I have been on a different server after all that and I have had not 1 issue. A friend I am playing with it who was disconnecting from EVERYTHING is not having any problems either.

Reepa 12-08-2011 05:17 PM

It's been this way for me for at the very least 3 days.

Support @ TypeFrag.com 12-13-2011 09:27 AM

Reepa,

All of our servers are currently running at optimum levels at this time - including servers hosted in Washington, DC. If you would like, you can try moving your server's hosting location through the online Control Panel via the 'Edit Configuration' page. You will see the Hosting Location just below the Custom Hostname feature that has recently been added. Simply change the location and click 'Save' to apply the change. Your server will be available immediately after changing the location. The only change that will occur will be an updated Hostname (you will no longer be using cadmium.typefrag.com). All other information would remain exactly the same.

If you have any other questions, please do not hesitate to contact us for further assistance with your server. We are always more than happy to help!

[url]http://typefrag.com/support/contact-us/[/url]

pissed vent user 11-28-2014 12:35 PM

I'm having the same issue with the disconnecting and reconnecting i've ran a speed test and a trace route which i'll post but the weird thing is when i'm on my other guild's vent server i don't have a single problem.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Smeagol>tracert vent20.gameservers.com

Tracing route to vent20.gameservers.com [8.9.6.122]
over a maximum of 30 hops:

1 * * * Request timed out.
2 10 ms 12 ms 12 ms dtr02gtvlal-tge-0-3-0-7.gtvl.al.charter.com [96.
34.75.157]
3 23 ms 12 ms 25 ms dtr06ledsal-tge-0-1-0-3.leds.al.charter.com [96.
34.79.250]
4 12 ms 35 ms 14 ms dtr05ledsal-tge-0-7-0-3.leds.al.charter.com [96.
34.79.202]
5 15 ms 12 ms 15 ms crr01ledsal-bue-101.leds.al.charter.com [96.34.7
9.196]
6 23 ms 57 ms 25 ms crr01sghlga-bue-200.sghl.ga.charter.com [96.34.7
8.18]
7 25 ms 31 ms 31 ms bbr01atlnga-bue-3.atln.ga.charter.com [96.34.2.7
0]
8 23 ms 25 ms 53 ms prr01atlnga-bue-2.atln.ga.charter.com [96.34.3.1
7]
9 27 ms 26 ms 37 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 32 ms 25 ms 25 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 95 ms 54 ms 35 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 39 ms 50 ms 38 ms xe-5-0-3.chi12.ip4.gtt.net [141.136.105.246]
13 53 ms 41 ms 44 ms ae2-69.cr1.ord1.ip4.gtt.net [173.241.130.78]
14 45 ms 54 ms 53 ms tge8-1.ar2.ord1.us.scnet.net [69.31.111.10]
15 42 ms 44 ms 53 ms 8.9.6.122

Trace complete.

C:\Users\Smeagol>

[url]http://www.speedtest.net/my-result/3944913599[/url]

Prog-Rocker 11-29-2014 09:08 AM

@ pissed

can you also post a trace to the good server so we can compare the paths to see where they differ.

also try a speedtest and pick a chicago location as that's where this server is located.


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