MSG: Contacting Server

irfman · 11-18-2009, 11:29 AM

I have been able to connect to ventrilo fine until the past 2 weeks...No matter what IP/Hostname i connect to I get the '? MSG: Contacting Server' error...I have applied all the suggestion that I have found by searching through dozens of help forums....I have tried turning off my Firewall, Port forwarding, triple checked IP/Hostnames and ports, uninstalling and reinstalling Ventrilo, restarting my router and computer... None of the methods worked, I Still get the same error '? MSG: Contacting Server'

Sorry to bother u people but I am tired of looking through forums to solve this problem. Please if anyone knows how to fix this...post me a step-by-step method to fix it.

OS information:
I use a 15" MacBook Pro
Mac OSX
Snow Leopard
Version 10.6.1

Image Before Connection

[IMG]http://img402.**********.us/img402/8656/screenshot20091118at111.png[/IMG]

Image After Connection
[IMG]http://img233.**********.us/img233/8656/screenshot20091118at111.png[/IMG]

Prog-Rocker · 11-18-2009, 03:11 PM

can you connect to this test server:

frost.pure-voice.net
port=3784 no password

can you telnet to either your server or the test server?

open a terminal session

telnet frost.pure-voice.net 3784

or

telnet

you should see a message that says: connected to
otherwise you will see: unable to connect to remote host

irfman · 11-18-2009, 07:51 PM

I tried connecting to the server you gave me through ventrilo but I got the same error '? MSG: Contacting server'
But when I telnet to the test server it worked and I got the following response:

irfan-mohammeds-macbook-pro:~ IrfMan$ telnet frost.pure-voice.net 3784
Trying 216.86.155.108...
Connected to frost.pure-voice.net.
Escape character is '^]'.
Connection closed by foreign host.
irfan-mohammeds-macbook-pro:~ IrfMan$

P.S. Sorry but I do not know why the pictures didn't show up. ill just post links

Before Connecting

After Connecting

Jaycyn · 11-19-2009, 01:40 PM

An easy way to test it is to go to a known good hosting company and use their demo.

First: Quit the Ventrilo Application.

Then go here

http://www.darkstarllc.com/services/ventrilo-servers/

Down the right hand side in the Ventrilo Locations area, click the DEMO button next to a server that is near you.

What should happen is that your Ventrilo Application should start up and connect to their server.

You can then quit Vent and get back to us with the result of that test, either it connected or did something else,

irfman · 11-20-2009, 01:33 AM

I tried that out still getting the same response "? MSG: Contacting Server"

Prog-Rocker · 11-20-2009, 11:18 AM

can you hook the mac directly to the modem, or put it in the DMZ section of the router?

if you hook directly to the modem you will have to power off the modem for 60 seconds.

irfman · 11-21-2009, 12:23 PM

what do you mean hook it directly to the modem?
like connect it to the router using an ethernet cable or smthng?

And I have no idea what the DMZ section of the router is...
Can you please explain more clearly step by step
Thanks

Jaycyn · 11-21-2009, 06:40 PM

This is more information about that connection in the Mac Troubleshooting thread - check that out and let us know if you need more information and also let us know the result.

wearelegion83 · 07-02-2010, 11:34 PM

i was having the same problem but i connected to the frost server(chicago IL)? and i did the demo Darkstarllc and both worked for me. I was the only one in them(hopefully thats right). but i tried having people connect to the server that im hosting. The IP im using is one out of network utility.. which is different from what ventrilo.com says is my IP. My server is up and running apparently because i verified it there.. so i dunno.

Jaycyn · 07-06-2010, 12:26 PM

Yes - you would be the only one in the Darkstar test server. Sounds like your Vent client is set up and working properly.

Now that being said, *hosting* a vent server is a whole different story.

Your internal network IP address (Found in network utility) will be different than your external Internet ip address which means that if you want someone to connect to your vent server over the internet, you have to give them the Internet IP address, not the one in Network Utility.

Secondly, you will need to adjust the settings on your router to route internet traffic that connects via vents port number to your servers internal IP address. I believe its:

TCP 3784
UDP 3784,6100

Another issue will arise if you don't have a static IP address i.e. if it's dynamic it means it could change at any time, so if you give folks your internet IP address today, it could be different tomorrow.

If you need help with the server side of things, head on over to the Server Forums and check out the Vent Server Macintosh Setup for some hints.

11-18-2009, 11:29 AM	#1
irfman Junior Member Join Date: Nov 2009 Posts: 4	MSG: Contacting Server I have been able to connect to ventrilo fine until the past 2 weeks...No matter what IP/Hostname i connect to I get the '? MSG: Contacting Server' error...I have applied all the suggestion that I have found by searching through dozens of help forums....I have tried turning off my Firewall, Port forwarding, triple checked IP/Hostnames and ports, uninstalling and reinstalling Ventrilo, restarting my router and computer... None of the methods worked, I Still get the same error '? MSG: Contacting Server' Sorry to bother u people but I am tired of looking through forums to solve this problem. Please if anyone knows how to fix this...post me a step-by-step method to fix it. OS information: I use a 15" MacBook Pro Mac OSX Snow Leopard Version 10.6.1 Image Before Connection [IMG]http://img402.********.us/img402/8656/screenshot20091118at111.png[/IMG] Image After Connection [IMG]http://img233.********.us/img233/8656/screenshot20091118at111.png[/IMG]

11-18-2009, 07:51 PM	#3
irfman Junior Member Join Date: Nov 2009 Posts: 4	I tried connecting to the server you gave me through ventrilo but I got the same error '? MSG: Contacting server' But when I telnet to the test server it worked and I got the following response: irfan-mohammeds-macbook-pro:~ IrfMan$ telnet frost.pure-voice.net 3784 Trying 216.86.155.108... Connected to frost.pure-voice.net. Escape character is '^]'. Connection closed by foreign host. irfan-mohammeds-macbook-pro:~ IrfMan$ P.S. Sorry but I do not know why the pictures didn't show up. ill just post links Before Connecting After Connecting Last edited by irfman; 11-18-2009 at 08:01 PM.

07-06-2010, 12:26 PM	#10
Jaycyn Senior Member Join Date: Mar 2009 Location: Florida Posts: 313	Yes - you would be the only one in the Darkstar test server. Sounds like your Vent client is set up and working properly. Now that being said, hosting a vent server is a whole different story. Your internal network IP address (Found in network utility) will be different than your external Internet ip address which means that if you want someone to connect to your vent server over the internet, you have to give them the Internet IP address, not the one in Network Utility. Secondly, you will need to adjust the settings on your router to route internet traffic that connects via vents port number to your servers internal IP address. I believe its: TCP 3784 UDP 3784,6100 Another issue will arise if you don't have a static IP address i.e. if it's dynamic it means it could change at any time, so if you give folks your internet IP address today, it could be different tomorrow. If you need help with the server side of things, head on over to the Server Forums and check out the Vent Server Macintosh Setup for some hints. Last edited by Jaycyn; 07-06-2010 at 12:34 PM.

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11-18-2009, 03:11 PM	#2
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,387	can you connect to this test server: frost.pure-voice.net port=3784 no password can you telnet to either your server or the test server? open a terminal session telnet frost.pure-voice.net 3784 or telnet you should see a message that says: connected to otherwise you will see: unable to connect to remote host

11-19-2009, 01:40 PM	#4
Jaycyn Senior Member Join Date: Mar 2009 Location: Florida Posts: 313	An easy way to test it is to go to a known good hosting company and use their demo. First: Quit the Ventrilo Application. Then go here http://www.darkstarllc.com/services/ventrilo-servers/ Down the right hand side in the Ventrilo Locations area, click the DEMO button next to a server that is near you. What should happen is that your Ventrilo Application should start up and connect to their server. You can then quit Vent and get back to us with the result of that test, either it connected or did something else,

11-20-2009, 01:33 AM	#5
irfman Junior Member Join Date: Nov 2009 Posts: 4	I tried that out still getting the same response "? MSG: Contacting Server"

11-20-2009, 11:18 AM	#6
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,387	can you hook the mac directly to the modem, or put it in the DMZ section of the router? if you hook directly to the modem you will have to power off the modem for 60 seconds.

11-21-2009, 12:23 PM	#7
irfman Junior Member Join Date: Nov 2009 Posts: 4	what do you mean hook it directly to the modem? like connect it to the router using an ethernet cable or smthng? And I have no idea what the DMZ section of the router is... Can you please explain more clearly step by step Thanks

11-21-2009, 06:40 PM	#8
Jaycyn Senior Member Join Date: Mar 2009 Location: Florida Posts: 313	This is more information about that connection in the Mac Troubleshooting thread - check that out and let us know if you need more information and also let us know the result.

07-02-2010, 11:34 PM	#9
wearelegion83 Junior Member Join Date: Jul 2010 Posts: 2	i was having the same problem but i connected to the frost server(chicago IL)? and i did the demo Darkstarllc and both worked for me. I was the only one in them(hopefully thats right). but i tried having people connect to the server that im hosting. The IP im using is one out of network utility.. which is different from what ventrilo.com says is my IP. My server is up and running apparently because i verified it there.. so i dunno.