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Old 01-03-2008, 03:21 AM   #1
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Default Problem with staying connected

Ok, 1st of all I have been using Ventrilo for a long time now and have never had a problem with it. Until now. I can be connected for anywhere from 5 to 30 minutes on one server and then all of a sudden I will get very high ping, 11k and up to 45k. I have never had this problem before, my ping was always 31. I have talked to the admin of the server (friend of mine) and he said that it was on my end and that the server is fine. I have uninstalled (including deleting the leftover files) and reinstalled Vent 3.0.1. I have called my cable company and had my connection checked and everything is working fine. I didn't make any changes to my computer system since it was the holidays and I was not @ home for that time. Funny thing is that I can go on another Vent server and be on there for hours and not have this problem. I use Vent to talk to people while playing WOW. I would like some help or be pointed into the right direction to fix this. I think its server based since I can't stay connected on 1 server without lagging out but I can connect to another and not have any problems whatsoever. Also now another friend is having the same problems that I am having with the same server. So please will someone point me in a direction to fix this!!!!!
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Old 01-03-2008, 07:27 PM   #2
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Old 01-04-2008, 11:59 PM   #3
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who is your cable company?
are they performing packet shaping on their network?
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Old 01-05-2008, 09:15 PM   #4
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I think I'm having the same problem. I get disconnected from my clan's Vent server. There's no pattern to it.

I've even run a server on my own computer, but I get disconnected from that, too. Sure, I automatically reconnect, but it's annoying and I don't know what is causing it.

I've taken my clan mate's advice and uninstalled Vent, and wiped out the directory in the Applications and Settings folder (the one that holds the settings). But when I re-installed, the problem was still occurring.

Anyone know what is causing this? Thanks.

Last edited by antialex; 01-08-2008 at 10:15 AM.
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Old 07-19-2010, 07:13 PM   #5
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I am having a very similar problem as the person above me. It was working PERFECTLY, but about a week ago I started to randomly get disconected! It then starts the 10 second countdown to reconnect imeditely, and i am back in. I can be connected to teh vent from any amount of time from 5 min, to 15 min, or 30 min, to even 2 hours, because randomly being kicked. I do not understand what the problem is. I have uninstalled and reinstalled vent, (running windows 7 64-bit) I have even installed both the 64-bit, and 32-bit version of vent, and I have even deleted ALL ventrilo files and information, and I am still having issues. I dont seem to have problems playing in wow, no lag, or anything that would make it seem as if it is my internet. I have no idea what the problem with vent can be, does anyone have any ideas for me? I am running out of ideas to fix this, and it can be REALLY annoying when i get disconected randomly multiples times in less than 5 minitues sometimes. and its happens on multiple vent servers.
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Old 07-20-2010, 03:50 PM   #6
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the problem might be somewhere along the network path to the server

does the vent ping spike before getting disco'd

what's your bandwidth when it happens -

Does your system have the Bigfoot Killer Network Card installed?

Try powering off the modem-router-pc (in that order) for at least 60 seconds each (this will clear all cached data)

Try re-installing or updating the router firmware. Check the manufacturers website for your make/model

In Windows Network Properties, disable all un-used network card ports (some cards include both wired and wireless ports)
Windows Control-Panel / network and sharing / manage network connection / right-click on the device(s) that aren't used and select 'disable'

In Windows Network Properties, try disabling QoS:
Windows Control-Panel / network and sharing / view status (link on right side) / properties / uncheck "QoS Packet Scheduler"

Temporarily disable all firewall/virus applications to test

Perform a traceroute to the server when it happens and post the results:

start > run

cmd {hit enter}
tracert serverhostname(found in server setup)

(example: tracert )

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