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Old 11-29-2007, 09:51 AM   #1
backtomac
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Default phantom and special effects

when i go to add/remove phantom, it does nothing. there is no error msg or anything. also, when i try to do the special effects (like turn up the volume on someone) it says that it's not supported. is there a fix for these problems?


oh, i'm running the 3.0 version.


thx!
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Old 11-29-2007, 11:48 PM   #2
mjgraf
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the phantom issue can be a few things
are you right clicking on the channel?
Does the allow phantoms?
Has the admin allowed the phantom privilege for your account?

SFX is currently not support on the MAC platform.
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Old 11-30-2007, 10:59 PM   #3
backtomac
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yes, i was right clicking on the channel.
yes it allows phantoms. all of the other officers have their phantom.
i have privies.

and kk, on the sfx.
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Old 12-03-2007, 04:43 PM   #4
backtomac
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so, no reason this should be happening?
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Old 12-07-2007, 12:38 PM   #5
backtomac
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is this the only place for support? i really need an answer to the phantom problem.
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Old 12-07-2007, 03:17 PM   #6
wadesworld
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Phantom works fine. I used it last night. If yours is not working, you likely have a permissions problem. Contact your server admin.
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Old 12-23-2007, 01:30 PM   #7
LukeD
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I'm having the same issue. I used phantoms previously, and then upgraded to the latest Mac client a month or so ago. Since then, I've been unable to put new phantoms in any channel, although the ones that I already had (which I assume have been stored in my user profile?) have remained. It was a problem on both OS X 10.4 and 10.5.

This isn't a permissions problem as the same user info on the windows client can add and remove phantoms just fine.

As a quick fix, does anyone know where the user info is stored in the Mac client, we can write our new phantoms into that when we need to with that info I'd guess?
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Old 01-17-2008, 11:57 PM   #8
backtomac
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Quote:
Originally Posted by wadesworld View Post
Phantom works fine. I used it last night. If yours is not working, you likely have a permissions problem. Contact your server admin.

i have full admin rights as i own the server. the other officers can make one, but i can't.
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Old 01-19-2008, 03:27 PM   #9
mjgraf
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check each tab in the user editor to ensure that what you want to use is checked.
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Old 03-17-2008, 07:11 PM   #10
Foreseit
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I have a user who has the same problem. He's running 3.0.1 Mac client. When he tries to add/remove phantom, nothing happens. Other Mac users seem to be able to phantom in without any difficulties.

I know he has permissions b/c I am able to log in as him & phantom in without any difficulties.
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