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Old 05-03-2012, 06:37 PM   #1
Junior Member
Join Date: May 2012
Posts: 1
Default connected to server but unable to authenticate

Hi I am getting this error, nothing has changed and I use ventrilo every day. The server info is correct as well. This is the error.

Connected to server but unable to authenticate your login name and password. Make sure you entered the correct global server password or the password for your unique login name. You will be automatically banned if you try connecting with the wrong password several more times, so be sure you have the correct password before you try again. Passwords are case sensitive and must be completely retyped if you are making a change to it. The password will always be displayed as 8 (*'s or dots) even if the actual length of the password is shorter or longer then 8. You should also verify that you entered the correct IP address (or hostname) and Port number. If the port number is wrong you are connecting to the wrong server.

It says Full as well, but the server is not full. I tried to log onto other servers to no avail as well. All other programs are working well, I deleted the cookies, restarted computer reinstalled Vent about 5 times and nothing. Any help would be appreciated. Thank you.
Wraithor is offline   Reply With Quote
Old 05-03-2012, 07:04 PM   #2
just tryin to help
Join Date: Jul 2006
Location: Local Space/Time Continuum
Posts: 23,401

try this first:

netsh winsock reset all

Open an elevated command prompt. To do this, click Start, click All
Programs, click Accessories, right-click Command Prompt, and then click Run
as administrator. If you are prompted for an administrator password or for a
confirmation, type the password, or click Allow/Continue.

Type in the following command:

netsh winsock reset all

or try this test:

Booting Into Safe-Mode

Restart Windows
Keep hitting the F8 function key before the Windows logo appears. You should see a list of options to choose from.
Select “Safe Mode with Networking”. This will boot windows into a very basic configuration but also allow network drivers to load.

Start Ventrilo to see if it connects all the way. If it works properly then there is something that is loading during the normal boot that is interferring with the connection.


Starting From Scratch

Write down your Username(s) and Server information
exit vent
goto START/RUN and enter: %appdata%

right-click on the Ventrilo folder and select "Rename"
right-click on ventrilo2.ini (located in the Ventrilo folder) and select “Rename”
give the file a different name

restart vent
re-enter your username and server/password information
Prog-Rocker is offline   Reply With Quote

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