Special effects and mute function

Floree · 11-28-2018, 10:07 AM

Ever since my guild decided to use Vent 4.0.2 I cannot use the special effects function anymore nor the mute function. They remain grey and I cannot click them. With the previous version of Ventrillo I never had this problem. Running as admin does not help, nor did multiple reinstalls.
Anything I can do to fix this ?
I run Win10 64 bits.

Prog-Rocker · 11-28-2018, 11:09 AM

did you select the user to mute (left-click on the name) and then right-click to bring up the menu options?

Floree · 11-28-2018, 11:38 AM

Yes. I never had a problem with this in the previous version of Ventrilo, just now in the 4.0.2, but I do know how to. The menu options appear just fine, just in User I cannot use the mute function and in miscellanious cannot use special effects. They remain grey and I can't click them.

Prog-Rocker · 11-28-2018, 03:51 PM

try this test to see if you get the same indications:

rt-clik and select view > new side control panel
rt-clik on the control panel and select user
left-clik on the user you wish to mute

does the mute icon have a red tick mark (red tick mark indicates that function is not available)

Floree · 11-28-2018, 08:54 PM

Yes it has a red tick mark.
Now i have muted myself on vent lol..how do I fix that ? Or at least now there is a red mark at my name.
And it's not just the mute option, also special effects does not work.

Prog-Rocker · 11-28-2018, 09:16 PM

you shouldn't be able to mute/add SFX yourself. they are grayed out when i try it.

is there a P: in front of your username that's muted ?

by chance do you have 2 windows connected to the same server?
does the muted username match the username box at the top of the window?

Floree · 11-29-2018, 01:31 PM

No there is no P: in front of my username, just the red tick mark because I had to try the test on myself. I do not have 2windows connected to the same server that I am aware of.

Floree · 11-29-2018, 05:14 PM

I'm really getting frustrated about this. Vent is required to use on raids but some people I rather not hear and some people I want to turn up on volume because I can hardly hear them I cannot. All of this worked just fine on the previous Vent and i just don't know what is up with this new 4.0.2 thqat makes it not working.

Prog-Rocker · 11-29-2018, 06:30 PM

So far we've been unable to reproduce this problem but let's try this test:

start from scratch with a new INI file

make a note of the username and server information
exit vent
goto the VentriloData folder and rename the ventrilo4.ini file
restart vent and enter the server info. this will create a new INI file
try muting a user

Floree · 11-30-2018, 07:48 AM

I don't see any INI file ?
I see besides the folders Avatars, Chat Logs, Downloads, Icons, Recordings, Screenshots, Temp, Themes, UserEditorProfiles and Wave, only default.vet, ventrilo which is a textdocument, and ventrilo4 which contains just textinfo about General, Themedesigner and User.
In none of them I see an INI file.

11-28-2018, 10:07 AM	#1
Floree Junior Member Join Date: Nov 2018 Posts: 9	Special effects and mute function Ever since my guild decided to use Vent 4.0.2 I cannot use the special effects function anymore nor the mute function. They remain grey and I cannot click them. With the previous version of Ventrillo I never had this problem. Running as admin does not help, nor did multiple reinstalls. Anything I can do to fix this ? I run Win10 64 bits.

11-28-2018, 11:38 AM	#3
Floree Junior Member Join Date: Nov 2018 Posts: 9	Yes. I never had a problem with this in the previous version of Ventrilo, just now in the 4.0.2, but I do know how to. The menu options appear just fine, just in User I cannot use the mute function and in miscellanious cannot use special effects. They remain grey and I can't click them. Last edited by Floree; 11-28-2018 at 11:42 AM.

11-28-2018, 03:51 PM	#4
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,404	try this test to see if you get the same indications: rt-clik and select view > new side control panel rt-clik on the control panel and select user left-clik on the user you wish to mute does the mute icon have a red tick mark (red tick mark indicates that function is not available) Last edited by Prog-Rocker; 11-28-2018 at 05:35 PM.

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11-28-2018, 11:09 AM	#2
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,404	did you select the user to mute (left-click on the name) and then right-click to bring up the menu options?

11-28-2018, 08:54 PM	#5
Floree Junior Member Join Date: Nov 2018 Posts: 9	Yes it has a red tick mark. Now i have muted myself on vent lol..how do I fix that ? Or at least now there is a red mark at my name. And it's not just the mute option, also special effects does not work.

11-28-2018, 09:16 PM	#6
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,404	you shouldn't be able to mute/add SFX yourself. they are grayed out when i try it. is there a P: in front of your username that's muted ? by chance do you have 2 windows connected to the same server? does the muted username match the username box at the top of the window?

11-29-2018, 01:31 PM	#7
Floree Junior Member Join Date: Nov 2018 Posts: 9	No there is no P: in front of my username, just the red tick mark because I had to try the test on myself. I do not have 2windows connected to the same server that I am aware of.

11-29-2018, 05:14 PM	#8
Floree Junior Member Join Date: Nov 2018 Posts: 9	I'm really getting frustrated about this. Vent is required to use on raids but some people I rather not hear and some people I want to turn up on volume because I can hardly hear them I cannot. All of this worked just fine on the previous Vent and i just don't know what is up with this new 4.0.2 thqat makes it not working.

11-29-2018, 06:30 PM	#9
Prog-Rocker just tryin to help Join Date: Jul 2006 Location: Local Space/Time Continuum Posts: 23,404	So far we've been unable to reproduce this problem but let's try this test: start from scratch with a new INI file make a note of the username and server information exit vent goto the VentriloData folder and rename the ventrilo4.ini file restart vent and enter the server info. this will create a new INI file try muting a user

11-30-2018, 07:48 AM	#10
Floree Junior Member Join Date: Nov 2018 Posts: 9	I don't see any INI file ? I see besides the folders Avatars, Chat Logs, Downloads, Icons, Recordings, Screenshots, Temp, Themes, UserEditorProfiles and Wave, only default.vet, ventrilo which is a textdocument, and ventrilo4 which contains just textinfo about General, Themedesigner and User. In none of them I see an INI file.