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Old 03-30-2014, 09:01 AM   #1
Aarmondd
Junior Member
 
Join Date: Mar 2014
Posts: 3
Default Ping Problems

Fellow vent users...

I am having some major ping issues and am unable to figure out why. I will post information below if someone could make a suggestion on how to proceed?

My ping goes from a low of 60 to a high of around 20,000. I have seen this happen where there are 2 users connected as well as 8.

ISP: VerizonFIOS (PA)

Speedtest.net Results:

PC Info: Windows 7 / AMD FX8120 3.1 GHz / 8GB RAM / NVIDIA GTX 660

Tracert Info while not connected to vent server:
Tracing route to mtk.darkstarvent.com [173.208.17.208]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 6 ms 19 ms L100.HRBGPA-VFTTP-16.verizon-gni.net [98.117.6.1
]
3 9 ms 14 ms 9 ms G0-2-4-6.HRBGPA-LCR-22.verizon-gni.net [130.81.1
68.236]
4 43 ms 26 ms 65 ms ae16-0.RES-BB-RTR2.verizon-gni.net [130.81.163.9
8]
5 19 ms 19 ms 19 ms 0.xe-2-1-1.BR1.IAD8.ALTER.NET [152.63.37.133]
6 25 ms 25 ms 26 ms xe-2-1-0.er2.iad10.us.above.net [64.125.13.173]

7 20 ms 19 ms 19 ms ae2.cr2.dca2.us.above.net [64.125.31.209]
8 20 ms 19 ms 19 ms ae0.cr1.dca2.us.above.net [64.125.28.241]
9 58 ms 57 ms 66 ms ae2.cr1.iah1.us.above.net [64.125.25.114]
10 60 ms 71 ms 59 ms ae3.cr1.dfw2.us.above.net [64.125.21.129]
11 59 ms 60 ms 57 ms ae4.er1.dfw2.us.above.net [64.125.27.74]
12 68 ms 71 ms 59 ms 209.66.115.54.t01344-01.above.net [209.66.115.54
]
13 58 ms 59 ms 59 ms 173.208.17.208.rdns.ubiquityservers.com [173.208
.17.208]

Trace complete.

While Connected:
Tracing route to mtk.darkstarvent.com [173.208.17.208]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 7 ms 6 ms 19 ms L100.HRBGPA-VFTTP-16.verizon-gni.net [98.117.6.1
]
3 9 ms 14 ms 9 ms G0-2-4-6.HRBGPA-LCR-22.verizon-gni.net [130.81.1
68.236]
4 43 ms 26 ms 65 ms ae16-0.RES-BB-RTR2.verizon-gni.net [130.81.163.9
8]
5 19 ms 19 ms 19 ms 0.xe-2-1-1.BR1.IAD8.ALTER.NET [152.63.37.133]
6 25 ms 25 ms 26 ms xe-2-1-0.er2.iad10.us.above.net [64.125.13.173]

7 20 ms 19 ms 19 ms ae2.cr2.dca2.us.above.net [64.125.31.209]
8 20 ms 19 ms 19 ms ae0.cr1.dca2.us.above.net [64.125.28.241]
9 58 ms 57 ms 66 ms ae2.cr1.iah1.us.above.net [64.125.25.114]
10 60 ms 71 ms 59 ms ae3.cr1.dfw2.us.above.net [64.125.21.129]
11 59 ms 60 ms 57 ms ae4.er1.dfw2.us.above.net [64.125.27.74]
12 68 ms 71 ms 59 ms 209.66.115.54.t01344-01.above.net [209.66.115.54
]
13 58 ms 59 ms 59 ms 173.208.17.208.rdns.ubiquityservers.com [173.208
.17.208]

Trace complete.


Any help or suggestion would be appreciated!
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Old 03-31-2014, 08:34 AM   #2
Prog-Rocker
just tryin to help
 
Join Date: Jul 2006
Location: Local Space/Time Continuum
Posts: 23,404
Default

how long does the vent ping stay at the high numbers?

can you capture a trace when it happens?

what other apps are running when the ping spikes?

does it spike at specific times of the day?
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Old 04-03-2014, 09:30 AM   #3
Aarmondd
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Join Date: Mar 2014
Posts: 3
Default

Quote:
Originally Posted by Prog-Rocker View Post
how long does the vent ping stay at the high numbers?

can you capture a trace when it happens?

what other apps are running when the ping spikes?

does it spike at specific times of the day?
--The longevity of the high ping is very random. It seems to fluctuate between 58 and 700 quite frequently but all of the sudden jump into the thousands. Once it does that it usually stays there for roughly 60-90 seconds.

--I will attach a screenshot from pingplotter.


--FFXIV:ARR and normally an instance of Chrome

--It spikes anytime I am on, no matter the time of day.
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Old 04-03-2014, 04:27 PM   #4
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looks like the screenshot of pingplotter didn't get saved
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Old 04-04-2014, 01:31 PM   #5
Aarmondd
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Default

Quote:
Originally Posted by Prog-Rocker View Post
looks like the screenshot of pingplotter didn't get saved
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Old 04-11-2014, 10:16 PM   #6
mjgraf
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Posts: 15,502
Default

there is a good bit of packetloss in that pingplotter that could be causing you problems. this is typically intermittent.
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