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Old 02-13-2015, 12:21 PM   #1
in8one
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Default Mac Client

Any update on when an updated mac client will be coming out? The client doesn't seem to have been updated since 2011 and I think a lot of the issues that mac users are having is because we're still on 32 bit while the world is running on 64?

I could be wrong but, I have been trying for a month to get my Kraken to work with vent and vent just keeps crashing. This is the only thing I can think of as to why.
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Old 02-13-2015, 12:34 PM   #2
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yes, version 4 is being fervently developed. I don't have a release date yet but a new mac client will be included.

in the meantime, take a look at this thread to see if you have the same type error.

or post the log output and I will take a look:

http://forum.ventrilo.com/showthread...ghlight=kraken
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Old 02-13-2015, 12:46 PM   #3
in8one
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Thanks for the response! I've tried everything except uninstalling the Razer software. I'm using a tartarus as well so unless there's a way to shut off each device I think I'm kind of hosed. I'll post logs later, it looks pretty similar as to what's happening with my set up though.
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Old 02-13-2015, 09:37 PM   #4
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Process: Ventrilo [2771]
Path: /Applications/Ventrilo.app/Contents/MacOS/Ventrilo
Identifier: com.ventrilo.Ventrilo
Version: 3.0.13 (3.0.13)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Ventrilo [2771]
User ID: 501

Date/Time: 2015-01-29 20:09:26.886 -0600
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: F336A881-A2EC-B58A-9533-847D819ADB2E


Time Awake Since Boot: 3900 seconds

Crashed Thread: 11 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000b31e000

VM Regions Near 0xb31e000:
MALLOC_LARGE 000000000b24b000-000000000b31e000 [ 844K] rw-/rwx SM=PRV
-->
MALLOC_LARGE 000000000b338000-000000000b379000 [ 260K] rw-/rwx SM=PRV

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9424f9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9424ea70 mach_msg + 68
2 com.apple.CoreFoundation 0x98c31b16 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x98c30f29 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x98c306c6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x98c3052b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x983072d8 RunCurrentEventLoopInMode + 262
7 com.apple.HIToolbox 0x98307011 ReceiveNextEventCommon + 494
8 com.apple.HIToolbox 0x98306e0c _BlockUntilNextEventMatchingListInModeWithFilter + 99
9 com.apple.AppKit 0x95827229 _DPSNextEvent + 734
10 com.apple.AppKit 0x95826a71 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
11 com.apple.AppKit 0x9581902c -[NSApplication run] + 907
12 com.ventrilo.Ventrilo 0x00006d93 0x1000 + 23955
13 com.ventrilo.Ventrilo 0x0000247f 0x1000 + 5247
14 com.ventrilo.Ventrilo 0x000023ad 0x1000 + 5037

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x942568ce kevent64 + 10
1 libdispatch.dylib 0x9920f73f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x9920f3a2 _dispatch_mgr_thread + 52
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Old 02-13-2015, 09:38 PM   #5
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Thread 2:
0 libsystem_kernel.dylib 0x9425578a __recvfrom_nocancel + 10
1 libsystem_kernel.dylib 0x942513f1 recvfrom + 55
2 com.ventrilo.Ventrilo 0x00075dcc 0x1000 + 478668
3 com.ventrilo.Ventrilo 0x00075f62 0x1000 + 479074
4 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
5 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
6 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
7 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
8 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x00045caf 0x1000 + 281775
4 com.ventrilo.Ventrilo 0x00045f22 0x1000 + 282402
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x0003659f 0x1000 + 218527
4 com.ventrilo.Ventrilo 0x00036792 0x1000 + 219026
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x000c44cb 0x1000 + 799947
4 com.ventrilo.Ventrilo 0x000c4642 0x1000 + 800322
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x9424f9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9424ea70 mach_msg + 68
2 com.apple.CoreFoundation 0x98c31b16 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x98c30f29 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x98c306c6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x98c3052b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9599aff1 _NSEventThread + 283
7 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
8 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x00076893 0x1000 + 481427
4 com.ventrilo.Ventrilo 0x00076e90 0x1000 + 482960
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34
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Old 02-13-2015, 09:38 PM   #6
in8one
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Thread 8:
0 libsystem_kernel.dylib 0x9425578a __recvfrom_nocancel + 10
1 libsystem_c.dylib 0x96962980 recv + 55
2 com.ventrilo.Ventrilo 0x0005907b 0x1000 + 360571
3 com.ventrilo.Ventrilo 0x000591d2 0x1000 + 360914
4 com.ventrilo.Ventrilo 0x000592d2 0x1000 + 361170
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x000593e4 0x1000 + 361444
4 com.ventrilo.Ventrilo 0x000594c2 0x1000 + 361666
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x9424f9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9424ea70 mach_msg + 68
2 com.apple.CoreFoundation 0x98c31b16 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x98c30f29 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x98c306c6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x98c3052b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9b751fe9 -[NSConnection run] + 192
7 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
8 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 11 Crashed:: com.apple.audio.IOThread.client
0 libsystem_platform.dylib 0x96a78192 _platform_memmove$VARIANT$sse42 + 162
1 com.ventrilo.Ventrilo 0x0003ac96 0x1000 + 236694
2 com.apple.audio.units.Components 0x0ad979cd AUHAL::AUIOProc(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 3177
3 com.razerzone.razerkrakenusbaudio 0x06e4a2e4 deviceCallback(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 235
4 com.apple.audio.CoreAudio 0x99cb465a HALC_ProxyIOContext::IOWorkLoop() + 2484
5 com.apple.audio.CoreAudio 0x99cb3be8 HALC_ProxyIOContext::IOThreadEntry(void*) + 156
6 com.apple.audio.CoreAudio 0x99cbf277 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20
7 com.apple.audio.CoreAudio 0x99cb3b09 HALB_IOThread::Entry(void*) + 173
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 12:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x0003a208 0x1000 + 233992
4 com.ventrilo.Ventrilo 0x0003a2c2 0x1000 + 234178
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x0006e029 0x1000 + 446505
4 com.ventrilo.Ventrilo 0x0006e162 0x1000 + 446818
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x00000800 ebx: 0x00000200 ecx: 0x00000000 edx: 0xfffffe00
edi: 0x0b31e1e0 esi: 0x01873c00 ebp: 0xb08b2b08 esp: 0xb08b2b00
ss: 0x00000023 efl: 0x00010286 eip: 0x96a78192 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x0b31e000

Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14
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Old 02-13-2015, 09:40 PM   #7
in8one
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I have the binary data as well if it helps.
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Old 02-17-2015, 12:11 PM   #8
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looks like you have the same type problem as the other poster with the kraken:

Crashed Thread: 11 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000b31e000

Thread 11 Crashed:: com.apple.audio.IOThread.client
0 libsystem_platform.dylib 0x96a78192 _platform_memmove$VARIANT$sse42 + 162
1 com.ventrilo.Ventrilo 0x0003ac96 0x1000 + 236694
2 com.apple.audio.units.Components 0x0ad979cd AUHAL::AUIOProc(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 3177
3 com.razerzone.razerkrakenusbaudio 0x06e4a2e4 deviceCallback(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 235
4 com.apple.audio.CoreAudio 0x99cb465a HALC_ProxyIOContext::IOWorkLoop() + 2484
5 com.apple.audio.CoreAudio 0x99cb3be8 HALC_ProxyIOContext::IOThreadEntry(void*) + 156
6 com.apple.audio.CoreAudio 0x99cbf277 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20
7 com.apple.audio.CoreAudio 0x99cb3b09 HALB_IOThread::Entry(void*) + 173
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34
---------

i suggest also contacting razer and have them check into their audio driver as it's the apple audio thread that's crashing. also provide them with the crash log.
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Old 02-18-2015, 10:40 AM   #9
in8one
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Thank you Very Much! I figured it was the same thing but I'm not entirely sure what I'm looking at. For the record, their support has been horrible. I'll see if I can't send the logs and see if that will help. All they've done so far is tell me install it on a windows machine
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Old 02-18-2015, 10:58 AM   #10
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one option to try:

in the razer config app for the headset, try disabling as many features as possible. if the crashes stop happening then re-enable one feature at a time until a crash happens. this should help determine the cause.
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