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Old 12-13-2011, 09:27 AM   #11
Support @ TypeFrag.com
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Join Date: Feb 2008
Location: Cleveland, OH
Posts: 251
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Reepa,

All of our servers are currently running at optimum levels at this time - including servers hosted in Washington, DC. If you would like, you can try moving your server's hosting location through the online Control Panel via the 'Edit Configuration' page. You will see the Hosting Location just below the Custom Hostname feature that has recently been added. Simply change the location and click 'Save' to apply the change. Your server will be available immediately after changing the location. The only change that will occur will be an updated Hostname (you will no longer be using cadmium.typefrag.com). All other information would remain exactly the same.

If you have any other questions, please do not hesitate to contact us for further assistance with your server. We are always more than happy to help!

http://typefrag.com/support/contact-us/
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Old 11-28-2014, 12:35 PM   #12
pissed vent user
Junior Member
 
Join Date: Nov 2014
Posts: 1
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I'm having the same issue with the disconnecting and reconnecting i've ran a speed test and a trace route which i'll post but the weird thing is when i'm on my other guild's vent server i don't have a single problem.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Smeagol>tracert vent20.gameservers.com

Tracing route to vent20.gameservers.com [8.9.6.122]
over a maximum of 30 hops:

1 * * * Request timed out.
2 10 ms 12 ms 12 ms dtr02gtvlal-tge-0-3-0-7.gtvl.al.charter.com [96.
34.75.157]
3 23 ms 12 ms 25 ms dtr06ledsal-tge-0-1-0-3.leds.al.charter.com [96.
34.79.250]
4 12 ms 35 ms 14 ms dtr05ledsal-tge-0-7-0-3.leds.al.charter.com [96.
34.79.202]
5 15 ms 12 ms 15 ms crr01ledsal-bue-101.leds.al.charter.com [96.34.7
9.196]
6 23 ms 57 ms 25 ms crr01sghlga-bue-200.sghl.ga.charter.com [96.34.7
8.18]
7 25 ms 31 ms 31 ms bbr01atlnga-bue-3.atln.ga.charter.com [96.34.2.7
0]
8 23 ms 25 ms 53 ms prr01atlnga-bue-2.atln.ga.charter.com [96.34.3.1
7]
9 27 ms 26 ms 37 ms 96-34-150-42.static.unas.mo.charter.com [96.34.1
50.42]
10 32 ms 25 ms 25 ms ae0-60g.cr1.atl1.us.as4436.gtt.net [69.31.135.12
9]
11 95 ms 54 ms 35 ms ae4-69.atl11.ip4.gtt.net [173.241.128.141]
12 39 ms 50 ms 38 ms xe-5-0-3.chi12.ip4.gtt.net [141.136.105.246]
13 53 ms 41 ms 44 ms ae2-69.cr1.ord1.ip4.gtt.net [173.241.130.78]
14 45 ms 54 ms 53 ms tge8-1.ar2.ord1.us.scnet.net [69.31.111.10]
15 42 ms 44 ms 53 ms 8.9.6.122

Trace complete.

C:\Users\Smeagol>

http://www.speedtest.net/my-result/3944913599
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Old 11-29-2014, 09:08 AM   #13
Prog-Rocker
just tryin to help
 
Join Date: Jul 2006
Location: Local Space/Time Continuum
Posts: 23,408
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@ pissed

can you also post a trace to the good server so we can compare the paths to see where they differ.

also try a speedtest and pick a chicago location as that's where this server is located.
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