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Old 03-11-2008, 09:05 AM   #10
jazzman420
Junior Member
 
Join Date: Mar 2008
Posts: 3
Default Dont count on Help from Customer Support

I wrote 20 emails reguarding my issue and a guy named Andrew Chen wont even give me an answer on why I have the problem and yet they still plan on keeping my money for service im not even getting. My Problem im having is when im behind a Router it says Synchronizing and wont let me connect. i sent him screenshots and all data that i could to Help them figure whats wrong but instead i get no rlies back after the last email he sent me sayin they are looking into it.I want my money back or ill report them to the BBB.

They need to wake the **** up and get a Phone Number that their clients can call. Talk about Customer Appreciation, They have None!!!!!!

Last edited by jazzman420; 03-11-2008 at 09:12 AM.
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