Ventrilo Tech Support

Ventrilo Tech Support (http://forum.ventrilo.com/index.php)
-   Windows Client (http://forum.ventrilo.com/forumdisplay.php?f=4)
-   -   Robotic Voice (http://forum.ventrilo.com/showthread.php?t=45745)

Pyrah 04-25-2011 05:29 AM

Quote:

Originally Posted by Pyrah (Post 161832)
I hear someone in ventrilo as static but nobody else does how do i fix this?

in my vent there is one guy who when he talks i hear 2 words then he cuts out to a robot... the thing is to the rest of the people in vent he does not... how would i fix this? ive checked the FAQ for vent and searched the web but i cant find anything relating to this since i am the only one who hears the static...

Is some1 be able to fix this?

Prog-Rocker 04-25-2011 03:23 PM

@ pyrah

what version of windows and vent are you running? are they 32 or 64 bit

have you setup vent as described here:

http://forum.ventrilo.com/showthread.php?t=43879

are your drivers up to date:

Check the Audio driver to make sure it is up to date. Or try re-installing the current driver.
(note: some USB Headsets do not require a driver)
(Don’t assume the driver is up to date as a newer one may have been released since the computer was built)

- If you have a brand-name PC, like Dell or HP, then check the manufacturers website for driver updates.
- If you built the PC and use the on-board sound device then check the motherboard manufacturers website for drivers for your model motherboard.
- If you use a plug-in soundcard, ex: SoundBlaster, then check that manufacturers website for drivers.

Also check for BIOS and chipset updates

When checking for BIOS, chipset and certain onboard hardware drivers, you should only check the pc (or specific motherboard) manufacturers website for your make/model. The manufacturer is responsible for maintaining the proper version of driver for their specific hardware.

For example: Realtek is an OEM manufacturer of audio chips and there are many different revisions of each. The latest driver found on the Realtek site may not be compatible with the version of chip in your pc, and could cause problems like 'stereo mix' to not be available. Realtek comments to this effect on their download page.

can you post the output from dxdiag plz

Start > Run
Dxdiag
Click the 'Save All' button
File is saved to the desktop as "DxDiag.txt"
Copy/paste the information to the forum. The information will have to be separated into multiple posts due to the maximum character limitation.

Pyrah 04-29-2011 04:48 AM

@Prog-Rocker

First of all thanks for your time and sorry for the late response, I was on vacation.

My vent has the same setup as described

As far as i know are my drivers up to date (got a build pc - 1year old)

i havnt checked the BIOS yet.

I did the Dxdiag thing but i'm not sure if this is what you need.. I use windows 7 and i cant find the Run thing , so i just typed dxdiag in the search window and i got it, atleast i think so. Because the file was that big and would've took 4-5 posts, i tryed to upload it online. I hope the link works for you, if not, tell me and 'll copy-paste it just like you said.

Uploaded Dxdiag Saved log

MissaKitten 11-13-2011 12:49 PM

Another Robotic voice :)
 
So when I downloaded ventrilo, my voice was fine and everything. Actually I've had ventrilo quite a few times on my pc. But maybe a week or so ago it started up. I was told I had a robotic voice and it was very very staticy. Bought a new mic, same thing. Voice sounds normal in Skype. Did a google search found this. Tried to do what Faqs suggested, but I'm really unsure as to what sound driver I have. Did a dxdig run and this is what I came up;

Main Driver: nvd3um.dll
Version:8.17.0012.8026 (english)

I am not at all computer savvy and was wondering if someone could possibly help me out with this situation. I'm assuming its my sound driver and not graphics (thought I do run ventrilo along-side with gaming, but as I said it didn't do this till recently.) I'm also guessing my sound driver is Nvidia (ugh) since nvd=nvidia? I'd appreciate any and ALL help I could get, as I'm trying to figure this out.
Also my OS is Windows Vista Home Premium.

Thanks!

Prog-Rocker 11-14-2011 02:20 PM

@ missakitten

could you post all the text from dxdiag up to 'directplay codecs' plz

Djrev 02-22-2012 11:18 AM

Fix to most background noises on ventrillo
 
Hello, I am here to try and help with alot of peoples problems with having background noises when using ventrillo (crackling, popping, loud airplane type sounds, etc)

Ok this is for windows 7:

right click sound on the bottom right corner and click playback devices (or start > control panel > hardware and sound > change system sound > recording) double click microphone go to levels than lower "Microphone Boost" and raise "Microphone" and that should world.

reason this happens is when you originally get the computer the boost is already set to 0 but everytime you update your sound driver it will go to 100 which does not work well with ventrillo depending on the driver, os, etc...

HOPE THIS HELPS =)

CarmelaIrwin 05-15-2012 05:57 AM

Quote:

Originally Posted by Avi1231 (Post 161781)
I'm getting this issue and I had it on another computer I was using for a bit. Basically, my friends said I sound like a messed up robot and after installing the proper realtek driver on the other computer it was perfect. Then on this pc the onboard audio's driver won't install and my research turns up that the built in win 7 driver is sufficient but I can't get this problem to go away. I've even tested with the windows function of listening to the mic and I sound crystal clear. This seems related to vent. I haven't even gotten to trying to do it while playing a game. Any ideas?

Same goes for me... I've been facing this issue whole week and have no idea how to fix this...

Prog-Rocker 05-15-2012 04:31 PM

@ carmelairwin

can you provide some details plz:

DXDIAG

Start > Run
Dxdiag

Click the 'Save All' button
File is saved to the desktop as "DxDiag.txt"
Copy/paste the information (up to, and including, the [PS/2 Devices] section) to the forum. The information will have to be separated into multiple posts due to the maximum character limitation.

alcovex 08-09-2012 05:17 AM

Ventrilo audo problem
 
Hello,

I have a problem with my ventrilo client regarding Sound + Microphone.

I cannot hear people clearly, and they can only hear me as "static and robotic" without hearing me clearly as well.

I used skype with no problems, mumble and team speak are OK as well, no problems there.

I tried making my volume higher, or increasing the microphone volume, which only resulted in the static and robotic sound to increase.


This is the DXDIAG information you usually want:
__________________________________________________ ______________

------------------
System Information
------------------
Time of this report: 8/9/2012, 13:13:16
Machine name: ALMANSOORI-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: BIOS Date: 07/16/10 16:19:59 Ver: 08.00.15
Processor: Intel(R) Core(TM) i7 CPU X 980 @ 3.33GHz (12 CPUs), ~3.3GHz
Memory: 6144MB RAM
Available OS Memory: 6136MB RAM
Page File: 2699MB used, 9569MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 480
Manufacturer: NVIDIA
Chip type: GeForce GTX 480
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_06C0&SUBSYS_075F10DE&REV_A3
Display Memory: 4063 MB
Dedicated Memory: 1503 MB
Shared Memory: 2559 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: Philips
Monitor Id: PHL0000
Native Mode: 1920 x 1080(p) (60.000Hz)
Output Type: HDMI
Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,n vwgf2um,nvwgf2um
Driver File Version: 8.17.0012.7533 (English)
Driver Version: 8.17.12.7533
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 5/25/2011 11:25:23, 15223912 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4580-11CF-036E-53271DC2C535}
Vendor ID: 0x10DE
Device ID: 0x06C0
SubSys ID: 0x075F10DE
Revision ID: 0x00A3
Driver Strong Name: oem38.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section0 05:8.17.12.7533:pci\ven_10de&dev_06c0
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

alcovex 08-09-2012 05:18 AM

-------------
Sound Devices
-------------
Description: Speakers (2- Razer Megalodon)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: USB\VID_1532&PID_000E&REV_0001&MI_00
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 14:43:52, 109696 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Philips-1 (NVIDIA High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0010&SUBSYS_10DE0101& REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: nvhda64v.sys
Driver Version: 1.02.0023.0003 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 5/25/2011 11:25:48, 174184 bytes
Other Files:
Driver Provider: NVIDIA Corporation
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1043840F& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6037 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/29/2010 10:48:44, 2260256 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0889&SUBSYS_1043840F& REV_1000
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHD64.sys
Driver Version: 6.00.0001.6037 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/29/2010 10:48:44, 2260256 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (2- Razer Megalodon)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: USBAUDIO.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
Date and Size: 11/20/2010 14:43:52, 109696 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: CrazyRemote Hid Device
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0xBEEF, 0xFEED
FF Driver: n/a

Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Device Name: Razer Lycosa
Attached: 1
Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x0109
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A36
| Matching Device ID: usb\root_hub
| Service: usbhub

----------------
Gameport Devices
----------------


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