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-   -   Mac Client (http://forum.ventrilo.com/showthread.php?t=3775702)

in8one 02-13-2015 01:21 PM

Mac Client
 
Any update on when an updated mac client will be coming out? The client doesn't seem to have been updated since 2011 and I think a lot of the issues that mac users are having is because we're still on 32 bit while the world is running on 64?

I could be wrong but, I have been trying for a month to get my Kraken to work with vent and vent just keeps crashing. This is the only thing I can think of as to why.

Prog-Rocker 02-13-2015 01:34 PM

yes, version 4 is being fervently developed. I don't have a release date yet but a new mac client will be included.

in the meantime, take a look at this thread to see if you have the same type error.

or post the log output and I will take a look:

http://forum.ventrilo.com/showthread...ghlight=kraken

in8one 02-13-2015 01:46 PM

Thanks for the response! I've tried everything except uninstalling the Razer software. I'm using a tartarus as well so unless there's a way to shut off each device I think I'm kind of hosed. I'll post logs later, it looks pretty similar as to what's happening with my set up though.

in8one 02-13-2015 10:37 PM

Process: Ventrilo [2771]
Path: /Applications/Ventrilo.app/Contents/MacOS/Ventrilo
Identifier: com.ventrilo.Ventrilo
Version: 3.0.13 (3.0.13)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Ventrilo [2771]
User ID: 501

Date/Time: 2015-01-29 20:09:26.886 -0600
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: F336A881-A2EC-B58A-9533-847D819ADB2E


Time Awake Since Boot: 3900 seconds

Crashed Thread: 11 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000b31e000

VM Regions Near 0xb31e000:
MALLOC_LARGE 000000000b24b000-000000000b31e000 [ 844K] rw-/rwx SM=PRV
-->
MALLOC_LARGE 000000000b338000-000000000b379000 [ 260K] rw-/rwx SM=PRV

Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9424f9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9424ea70 mach_msg + 68
2 com.apple.CoreFoundation 0x98c31b16 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x98c30f29 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x98c306c6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x98c3052b CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x983072d8 RunCurrentEventLoopInMode + 262
7 com.apple.HIToolbox 0x98307011 ReceiveNextEventCommon + 494
8 com.apple.HIToolbox 0x98306e0c _BlockUntilNextEventMatchingListInModeWithFilter + 99
9 com.apple.AppKit 0x95827229 _DPSNextEvent + 734
10 com.apple.AppKit 0x95826a71 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 186
11 com.apple.AppKit 0x9581902c -[NSApplication run] + 907
12 com.ventrilo.Ventrilo 0x00006d93 0x1000 + 23955
13 com.ventrilo.Ventrilo 0x0000247f 0x1000 + 5247
14 com.ventrilo.Ventrilo 0x000023ad 0x1000 + 5037

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x942568ce kevent64 + 10
1 libdispatch.dylib 0x9920f73f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x9920f3a2 _dispatch_mgr_thread + 52

in8one 02-13-2015 10:38 PM

Thread 2:
0 libsystem_kernel.dylib 0x9425578a __recvfrom_nocancel + 10
1 libsystem_kernel.dylib 0x942513f1 recvfrom + 55
2 com.ventrilo.Ventrilo 0x00075dcc 0x1000 + 478668
3 com.ventrilo.Ventrilo 0x00075f62 0x1000 + 479074
4 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
5 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
6 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
7 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
8 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 3:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x00045caf 0x1000 + 281775
4 com.ventrilo.Ventrilo 0x00045f22 0x1000 + 282402
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x0003659f 0x1000 + 218527
4 com.ventrilo.Ventrilo 0x00036792 0x1000 + 219026
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 5:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x000c44cb 0x1000 + 799947
4 com.ventrilo.Ventrilo 0x000c4642 0x1000 + 800322
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 6:
0 libsystem_kernel.dylib 0x9424f9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9424ea70 mach_msg + 68
2 com.apple.CoreFoundation 0x98c31b16 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x98c30f29 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x98c306c6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x98c3052b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9599aff1 _NSEventThread + 283
7 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
8 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
9 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 7:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x00076893 0x1000 + 481427
4 com.ventrilo.Ventrilo 0x00076e90 0x1000 + 482960
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

in8one 02-13-2015 10:38 PM

Thread 8:
0 libsystem_kernel.dylib 0x9425578a __recvfrom_nocancel + 10
1 libsystem_c.dylib 0x96962980 recv + 55
2 com.ventrilo.Ventrilo 0x0005907b 0x1000 + 360571
3 com.ventrilo.Ventrilo 0x000591d2 0x1000 + 360914
4 com.ventrilo.Ventrilo 0x000592d2 0x1000 + 361170
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 9:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x000593e4 0x1000 + 361444
4 com.ventrilo.Ventrilo 0x000594c2 0x1000 + 361666
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 10:
0 libsystem_kernel.dylib 0x9424f9ce mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9424ea70 mach_msg + 68
2 com.apple.CoreFoundation 0x98c31b16 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x98c30f29 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x98c306c6 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x98c3052b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x9b751fe9 -[NSConnection run] + 192
7 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
8 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
9 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
10 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
11 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 11 Crashed:: com.apple.audio.IOThread.client
0 libsystem_platform.dylib 0x96a78192 _platform_memmove$VARIANT$sse42 + 162
1 com.ventrilo.Ventrilo 0x0003ac96 0x1000 + 236694
2 com.apple.audio.units.Components 0x0ad979cd AUHAL::AUIOProc(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 3177
3 com.razerzone.razerkrakenusbaudio 0x06e4a2e4 deviceCallback(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 235
4 com.apple.audio.CoreAudio 0x99cb465a HALC_ProxyIOContext::IOWorkLoop() + 2484
5 com.apple.audio.CoreAudio 0x99cb3be8 HALC_ProxyIOContext::IOThreadEntry(void*) + 156
6 com.apple.audio.CoreAudio 0x99cbf277 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20
7 com.apple.audio.CoreAudio 0x99cb3b09 HALB_IOThread::Entry(void*) + 173
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 12:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x0003a208 0x1000 + 233992
4 com.ventrilo.Ventrilo 0x0003a2c2 0x1000 + 234178
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 13:
0 libsystem_kernel.dylib 0x9424fa22 semaphore_timedwait_trap + 10
1 com.apple.CoreServices.CarbonCore 0x9165616c MPWaitOnSemaphore + 120
2 com.ventrilo.Ventrilo 0x00072b8b 0x1000 + 465803
3 com.ventrilo.Ventrilo 0x0006e029 0x1000 + 446505
4 com.ventrilo.Ventrilo 0x0006e162 0x1000 + 446818
5 com.ventrilo.Ventrilo 0x000739b2 0x1000 + 469426
6 com.apple.Foundation 0x9b6d3b3f -[NSThread main] + 45
7 com.apple.Foundation 0x9b6d3a91 __NSThread__main__ + 1538
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34

Thread 11 crashed with X86 Thread State (32-bit):
eax: 0x00000800 ebx: 0x00000200 ecx: 0x00000000 edx: 0xfffffe00
edi: 0x0b31e1e0 esi: 0x01873c00 ebp: 0xb08b2b08 esp: 0xb08b2b00
ss: 0x00000023 efl: 0x00010286 eip: 0x96a78192 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x0b31e000

Logical CPU: 0
Error Code: 0x00000006
Trap Number: 14

in8one 02-13-2015 10:40 PM

I have the binary data as well if it helps.

Prog-Rocker 02-17-2015 01:11 PM

looks like you have the same type problem as the other poster with the kraken:

Crashed Thread: 11 com.apple.audio.IOThread.client

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000b31e000

Thread 11 Crashed:: com.apple.audio.IOThread.client
0 libsystem_platform.dylib 0x96a78192 _platform_memmove$VARIANT$sse42 + 162
1 com.ventrilo.Ventrilo 0x0003ac96 0x1000 + 236694
2 com.apple.audio.units.Components 0x0ad979cd AUHAL::AUIOProc(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 3177
3 com.razerzone.razerkrakenusbaudio 0x06e4a2e4 deviceCallback(unsigned long, AudioTimeStamp const*, AudioBufferList const*, AudioTimeStamp const*, AudioBufferList*, AudioTimeStamp const*, void*) + 235
4 com.apple.audio.CoreAudio 0x99cb465a HALC_ProxyIOContext::IOWorkLoop() + 2484
5 com.apple.audio.CoreAudio 0x99cb3be8 HALC_ProxyIOContext::IOThreadEntry(void*) + 156
6 com.apple.audio.CoreAudio 0x99cbf277 ___ZN19HALC_ProxyIOContextC2Emj_block_invoke + 20
7 com.apple.audio.CoreAudio 0x99cb3b09 HALB_IOThread::Entry(void*) + 173
8 libsystem_pthread.dylib 0x90520e13 _pthread_body + 138
9 libsystem_pthread.dylib 0x90520d89 _pthread_start + 162
10 libsystem_pthread.dylib 0x9051ee52 thread_start + 34
---------

i suggest also contacting razer and have them check into their audio driver as it's the apple audio thread that's crashing. also provide them with the crash log.

in8one 02-18-2015 11:40 AM

Thank you Very Much! I figured it was the same thing but I'm not entirely sure what I'm looking at. For the record, their support has been horrible. I'll see if I can't send the logs and see if that will help. All they've done so far is tell me install it on a windows machine :eek:

Prog-Rocker 02-18-2015 11:58 AM

one option to try:

in the razer config app for the headset, try disabling as many features as possible. if the crashes stop happening then re-enable one feature at a time until a crash happens. this should help determine the cause.

in8one 02-18-2015 12:01 PM

Awesome i'll try that, Thank you!

Jaycyn 02-20-2015 01:43 PM

I believe you can totally uninstall their software and it will still work with Vent.

We've had several customers with exactly the same issues (their software 'drivers' aren't so good at this point) and after uninstalling, the issue went away.

in8one 02-23-2015 11:53 AM

My only problem is that I'm using a tartarus that I think I need the drivers to, if not I'll totally just uninstall it all it's absolutely not worth it.

SWTairen 11-26-2015 01:28 AM

Since no one has brought this up in some time I'm going to ask again...

When oh WHEN are we going to get a new client for Mac users???

Prog-Rocker 11-26-2015 08:21 AM

@ swtairen

version 4 is in progress. but i don't have a release date yet.

SWTairen 12-16-2015 02:22 AM

I can't wait to be able to let people see what I'm playing in iTunes while I'm on vent...and be able to plug and play my headset without it sounding like I'm a robot. I wish I had the skills to help you push this out further but my programing skills are nil.

willieaames 07-30-2016 04:45 AM

Is the mac app down? I haven't been able to connect at all today...

Shawngen 04-15-2017 06:07 AM

Mac Client
 
The PC runs just fine like a PC, with some minor driver level issues they are being updated regularly. The Mac doesnt suffer because it doesnt know anything about the PC boot partition. Or you can run Parallels, and then you have Windows running in a Mac window, which is how I use it most of the time: I suffer only for the app that I really need, the rest of my machine is still a Mac.

.

mariad 06-29-2017 07:46 AM

Quote:

Originally Posted by in8one (Post 4211302)
Thank you Very Much! I figured it was the same thing but I'm not entirely sure what I'm looking at. For the record, their support has been horrible. I'll see if I can't send the logs and see if that will help. All they've done so far is tell me install it on a windows machine :eek:

And you are not using one of those machines.:D


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